Hi there,
i have this canon eos 7d camera with the final firmware. also final version of eos utility is installed on my pc. my problem is, when i connect the camera to my pc with a usb cable eos utility...
Have you tried other USB ports on your computer? Also, try these:
Solution: Windows should automatically recognize your digital camera and prompt you with a list of possible actions, such as viewing the pictures stored on your memory card. Sometimes, this recognition takes several minutes, especially if you're plugging in the device for the first time. If, after waiting a reasonable amount of time, you are not prompted with actions for your digital camera, ensure that your camera's batteries are charged and that your camera is turned on, as many models require the camera to be powered in order for the computer to access its contents. If these things check out, try plugging your camera into a different USB port. Next, go to the Start menu and click My Computer (in Windows XP) or Computer (in Windows Vista and Windows 7) and then see if your device is listed under the Devices With Removable Storage section. If it is, double-click your camera's icon to interact with it. If not, try the following suggestions.
It could be that in order to use your digital camera with your computer, you must first install the software that came with your camera. If you can’t locate the software disc that came with your digital camera, you may be able to download the software from the manufacturer’s Web site.
If none of the above solutions solves the problem, you may need to enable your camera in the Device Manager. In Windows XP, click the Start menu and choose Control Panel. Click Performance And Maintenance, click System, and choose Device Manager under the Hardware tab. In Vista and Win7, click Start and choose Computer. Click System Properties at the top and then choose Device Manager from the left menu. Locate and expand the Disk Drives entry, right-click your camera’s name, and choose Enable. Once enabled, your camera should be recognized and listed in My Computer. If your camera is still not recognized, we suggest you contact your camera’s manufacturer for additional suggestions.
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