Question about SanDisk Sansa MP3 Player
When the Sansa Express keeps freezing you can RESET the device using next step:
The device can be either on or off, player NOT connected to the computer:
Press and hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.
When the "rebuilding database" message keeps coming back, the player will need an update.
Use the Sansa Firmware Updater (works on Windows only) or go for the matching download on the forum:
The Sansa Firmware Updater will contain the driver for the computer to perform a firmware update on your player [ METHOD 1 ].
When downloading the driver package manually, first put the driver "StMp3Rec.sys" in the correct folder on your computer. Next start the SansaExpressUpdater [ METHOD 2 ].
During this update, connection between player and the computer is based on MTP mode, Media Transfer Protocol: Drivers and software are needed to get access to the player.
The player could also be accessed in MSC mode, seeing the player as a removable disk. How to get connection in MSC mode, see next link:
Manual for Sansa Express:
Support site for the Sansa Express:
Posted on May 19, 2010
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Posted on Jan 02, 2017
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