When A user picking the Avaya phone up user don't receive a dial tone user have to drop (hang up) a few times in order to get a dial tone
Get more lines.
Or check Auto line select.
From ext 10 or 11:
press feature 00
press left intercom twice
press right intercom once
enter extension number
press **
then press the lines in the order you want them picked up (line 5, 4, 3, 2, 1 then the intercom )
press**
press feature 00 to exit programming.
When the extension picks, it will pick up line 5. If 5 is busy, it will pick up line 4 , etc....
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