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The Dyson manual is here ( Dyson DC16 User Manual Page 2 ). If you're wanting to go further than just undoing areas to clear clogs, or, say, to do a super deep clean-out, then you may need to look around for specifics. There are videos out there on some deep inner checks, but I didn't have any luck on tear down guides.
Your DC16 battery should take about 3 hours to charge. Hope this helps - if you have any further questions about using or maintaining your machine, please visit www.dyson.com and click on 'Support'.
Alternatively, you can call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
I'm sorry to hear you're having difficulties with your DC16. In order to establish which component is at fault, we'll need to run through some troubleshooting over the phone with you. Please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help resolve this issue - please have the machine to hand when you call.
I am going to sound like a broken record but here is my same answer to another person with the same problem.
I have I had the same problem with my Dyson DC16, where it only runs for a few
seconds at a time with each trigger pull. My husband called Dyson
(Canada) and without hassle they shipped us a replacement part which I
just received this morning. The replacement part sent to us is: DC16
Main Body with Rating Plate. It is also under warranty for 1 year. The
great customer service makes up for the flaw in the machine. Also,
Dyson is aware of the problem. Hope this helps.
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