It did not come with a cd

http://www.user-guides.co.uk/download/cd/cdrecovery/cd-recovery-acer-5534.html


try with te recovery cd or look for plug and play download

load or reload the drivers for the zr 800,you should be able to get the drivers off of canons website

There would be software CD supplied with camcorder, check packing/ box for that CD and if it is lost, you can buy that CD from JVC Accessories Store.
Thanks.

If you need additional USB ports, the best way to go is to get a USB card that fits into the computer. That way it comes with a CD software program and can be updated. They are now USB 2 configured and work great. I have had to remove a number of USB hubs to fix other computers that have had the same problem.
Hope this info is of some help. Bud

Camera cannot be collected to my laptop & even the demo is also not opening the cd cannot carry out proper mentainance

If you had it working before consider yourself one of the lucky ones. Vista is notorious for not recognizing firewire devices, especially camcorders. Try going to the Hardware Manager and updating the IEEE 1394 Bus Host Controller driver. When prompted, you can search in the WINDOWS\WINSXS directory and make sure the Subfolders box is checked. It may show that the driver is the incorrect one but continue to install it.
Afterward try plugging in your camcorder and see if it shows up.

Please download Sony USB Driver from Sony Support so your computer will recognize your camera DCR-PC101E.

the makers of the bundled software offer a lower price for updates from the bundle version
http://www.cyberlink.com/multi/cyberstore/dr/product_upgrade.jsp
version 7 is vista compatible

You may be able to run the program in Vista 'compatibility mode'

• Right click the executable and click the Properties option.
• Select the Compatibility tab.
• Select the Run This Program in Compatibility Mode option.
• From the drop-down list, choose the operating system you ran before upgrading to Vista.
• If necessary, select the option to run the program as an administration.
• Click OK.

may not be a solution but HTH

I have the same camera and use vista without a problem. However I use the firewire interface and not the USB which might be the explanation.
By the way, I can't find my manual. The date and time don't stay saved for any length of time between use. Is there a baterry that need to be changed and if so where is it?

Thanks

Support Page for this camera :-)
http://www.mitsubausa.com/products/dv500.htm