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Anonymous Posted on May 15, 2010

My B&W Zepplin flashes a red light all the time

My b&w Zepplin flashes a red light when the ipod is connected and will not play. Without the ipod attached it will initially go green for a few seconds before flashing red

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  • Posted on May 19, 2010
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Hi,
This is a fault and you need to contact your dealer or retailer and B&W will repair or replace free of charge.
Kind regards,
Susanna, B&W

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  • Posted on Jun 02, 2010
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Mine has also started to do this and is just outside the 2 year warranty by a couple of weeks.
Bought it in May 2008

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Anonymous

  • 6 Answers
  • Posted on Apr 14, 2010

SOURCE: My B&W Zepplin flashes a red light all the time

I would suggest contacting the Bowers & Wilkins customer service department - [email protected] - they will help you fast!

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Related Questions:

0helpful
1answer

I have a flashing red light on my zepplin, what would be wrong with it?

this indicates the common power supply issue with this unit, contact point of sale or b and w service and they should arrange the repair.
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My zepplin will not play and has a constant flashing red light ? - can you help me please ? Andrew

sorry for the delay, the red light flashing is a known problem on all but the very latest models. The capacitors on the pcb are an issue, you should contact the point of sale or b and w service and they should arrange for repair.

b and w have a department just for these issues I am lead to believe.
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I have a red flashing light, and a noise between track but i never registered my zepplin and cannot remember date of purchase. is there any thing i can do

there is a serial number underneath, the red flashing light indicates that there is a power supply issue which is a known problem, contact point of sale or b and w service and they should fix with the new modified board as this is a known problem.
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B&W Zepplin flashes a red light all the time and it wil not play whne the ipod is connected. We phurchased this in John Lewis in UK last year, now living in Dubai, how can I solve this problem???

contact b and w service, this is a known problem, they may have some form of service in that area. the fault is a faulty power supply unit which they are aware of.
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1answer

My B&W Zepplin flashes a red light all the time

I would suggest contacting the Bowers & Wilkins customer service department - [email protected] - they will help you fast!
3helpful
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When I start a tune on the iPOD there is a whirling mechanical sound from the Zepplin for about 45 sec

This sounds very much like the start of a known fault. The noise will eventually become more intrusive and ultimately the machine will show a red flashing light and won't play. Return it to your retailer with proof of purchase. B & W will rectify the fault and update the software.
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My B and w zepplin starts off with blue light and as soon as i connect my or any other ipod it flashes red with a low off and on tome coming from the speakers

This sounds like the known fault which all these units exhibit (apart from the very recent ones). Return the machine to your dealer with your proof of purchase. B & W will rectify the fault.
67helpful
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My zeppelin is flashing red light! can't play anything! help!

You will need to check with another IPOD, if the condition still exists then it is an electrical fault with the Zeppelin itself and will need to be repaired. Contact

B&W Group Ltd - UK Spares & Repairs (UK Customers Only)
Service Department, Dale Road
Worthing, West Sussex
BN11 2BH
Tel: +44 (01903) 221 700
Fax:
Email: [email protected]
Web: http://www.bowers-wilkins.co.uk

Hope this helps
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