My Dell A940 is not printing with black ink.

You need to have it recalibrated/realigned not just cleaned. The alignment will adjust the problem. You can do that in the printer properties..

The print-head pulls ink from the ink-cartridge, and sprays it onto the paper, unless the print-head has become "clogged".

Run a "print-head-cleaning" cycle, to try to unclog it.

Why bother? A now printer will cost you about the same as a set of inks anyway. The only real problem is adjusting your psychology to allow for obsolescence.

Your solution is to dial and call DELL so that they can replace your printer as it was.

did you chech if the clack cartridge is empty or not..?

I had the exact same problem with a replacement black cartridge directly from DELL. I called support, and they just had me clean the cartridge manually by swiping the print strip, then running the standard cleaning commands in the computer. I had to do that a couple times, but eventually the black ink started working again. VERY ODD. I hated dealing with it, but these steps worked to fix it eventually. Hope that helps.

its ink is empty
you can click ink chack in option

Our Dell AIO A940 stopped printing black ink (it went throught the motions but he paper came out blank). Finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Maybe it will work for you! Good luck!

Check that you are not printing in draft mode, before looking into www.fixyourownprinter.com

Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel. If you are sure all is well here Remove the scanner software and reinstall. Email Dell to See what they have to say