# of rings

You need to program the internal voice mail to pick up calls after 6 rings , or program your answering machine to pick up sooner, perhaps 3 or 4 rings.

go iin option under ringers cheak to see whats its on before voise mail picks up 1 3 6 10 ? isnt it in the optimns menu or if u have seprate unit for voise mail cheak setting on that beofre it grabbs the call does that help

Changing the vms hunt delay on a Partner ACS system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#505"
the display should say VMS Hunt Delay and mode:
enter 1 for day mode or 2 for night mode
enter line you want to program in 2 digit format (line 1 =01)
enter number of rings (2)
press feature "00" to logout

Your model is a phone only, without an answering machine built in. This means that voicemail is provided by your phone service on your line, and that's where you need to adjust the rings before it picks up. The phone itself has nothing to do with it.

You may have to call your service provider for setup instructions because not all systems are the same, but here's how it usually works. Pick up your phone and call your own number to reach your voicemail. When your message starts, press the * button and the system will ask for your pass code (just like when you call to get your messages). Follow the voice prompts to reach the main menu, then mailbox settings, where you'll be able to change the ring count.

If these steps don't work for you, ask your service provider what you need to do.

What kind of phone system? If Partner, it sounds alot like you lost all your programming, so the phone system isnt programmed to know where the voicemail is. So hwen a call comes in, the ports where the voicemail is, ring, so they pick up, but dont know what they are to do with the call, so they shove it to the receptionist.

#505 needs to be programmed, then #206, that will get you to at least asnwer incoming calls.

Need to know more, like WHAT KIND OF SYSTEM.

Check your voice mail settings are enabled for no anwer/ busy.

Then check your voice mail number is entered correctly and not disbled by phoning your voicemal

No response. Closing.

I need to know more details,
Can you tell me whether you have lotsa messages in your phone?

There are easy ways to do this externally, but most dealers either don't know about them (because they don't read the manuals themselves) or simply are too lazy to turn them on. So much for my soap box.

This way always works: Get into the Voice Mail/Automated Attendant system somehow and then press #6 (that's two buttons # and 6). Then dial * and your mailbox number.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

press *94, then press the number of rings you want 1-9. The tone will change and thats it.