I have the samsung HT-Q100 surround sound system with the dvd all in one. i am trying to connect this to my plasma tv via the HDMI cable provided. i have followed the instructions several times over and when everything is connected up as stated i carnt get a picture from the dvd to the tv, nor is any sound coming out of the tv itself. the dvd is playing and the surround sound system is working as the sound from the dvd is playing. ive tried an optical cable as additional ways of means but that doesnt do anything any different. i though the surround system was faulty so i took it back and got it replaced and ive got the same problem still. surely this has to be compatable as the dvd and tv are meant to go together and ive seen the tv and the same dvd surround system for sale as one whole package. please help as im desperate and i dont know what to do next??
thanks,
damien
I have a plasma samsung 42 inch and i dont know how to connect my jacks red,white, yellow from the dvd to the plasma and what channel should the plasma be on to see the dvd ???? thanks anthony
Hi
I had this problem for a week before I realised what I was doing wrong.
I have a 40'' Samsung LCD connected to .........
a PS3 with HDMI
a Sky HD Box with HDMI
a wii with scart
and a Samsung surround sound 5.1 with HDMI.
The Surround sound is connected to the Sky HD with an optical cable.
Also, the surround sound is connected to the TV with components, red and white, from the AUX IN 2 (on the surround sound) to the Audio out (on the Tv).
I dont know if this is the best way for this but when you put the surround sound on AUX 2 it works through the PS3, wii etc etc.
Hope this helps.
Andrew
The optical cable is for digial SOUND, not picture. You are already getting this with the HDMI. If you have changed all these things, the problem MAY be with the television set. What did the repairman say to you? Is he sure the HDMI connections on your set are functioning?
You are operating under some false assumptions here. You are getting sound from your DVD player because it is decoding the sound and sending it to the speakers it came with. This sound is NOT coming from the HDMI cable or being sent through it, therefore if the TV HDMI inputs WERE bad (I agree, both being no good is rare, but it IS possible) you would still get the sound. Assuming that your HDMI cable is good and your connections are correct AND that you are selecting the proper input on the television, your system SHOULD be working properly. Without being there to see what is what, I cannot say from the information at hand what is causing your problem. You exchanged everything BUT the television, and a repairman did not find an issue. I'm sorry to say, I do not know what else to tell you, or where to tell you to turn at this point. Perhaps someone else on here can assist you further. Good luck.
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all i am getting is the dvd playing and the sound coming through the surround sound system. no picture is being displayed on the tv and no sound is coming from the tv. when i dissconect everything the tv works perfectly as it should do. ive searched all the options within the tv and dvd menu and tried various settings but still no joy at all. its getting abit of a joke now. it has to be something simple surely but i dont have a clue at all. ive even had a local tv repair guy round to my house and he didnt have a clue after messing around for 2 hours. im at my wits end and if anyone can solve this then they are pure geniuses. my gues is that no one will be able to solve this as im fairly techinical myself and im buggered if i know.
thanks again,
damien
the model number is PS50Q96HDXIXEU - 50 INCH PLASMA.
surely you should also get the sound from the tv as well as the surround sound to get the best out of both products. i know that on some systems this is possible and i kind of hoped this was possible with mine as the tv sound is excellent. the tv has 2 hdmi imputs one which is located on the side of the tv along with some other imputs and one sitiuated on the back of the tv. they are labeled up HDMI1 & HDMI3. i have swaped these around and selected all kinds of options on the menu but still no joy. i stuck well and truely here.
thanks for the quick response,
damien
i have got sky plus and all this is connected to the tv aswell. i have exchanged the whole system for another as i asumed the system was faulty. im having exactlly the same proble now and yes the HDMI cable is another one as is the whole surround system. yes i have put the HDMI cable into both connections HDMI1 & HDMI3 i have selected this within the tv menu settings and im still not getting any picture. it says no signal!! i went to currys and they said i needed an optical cable connection so i bought that and it does absolutely notthing at all. i just dont know what to suggest next as ive tried everything i can think of.
thanks
the tv is brand new so there is no reason it shouldnt work and they have to be compatable with each other as i have seen this set up selling in currys. the tv guy didnt have a clue to be fair and his get out was finally saying the surround sound was faulty hence the reason i got it replaced to now find i have exactlly the same problem yet again. i am getting sound coming through the surround sound when connected to the tv so surely it cannot be the HDMI port itself thats faulty, and if that was the case for both the HDMI ports to be faulty would be quite bizzare. i dont think thats the answer. is there anyway you can find out a configuartion for this? there has to be an answer surely?
the HDMI slots on the tv have to be functioning properly otherwise i wouldnt be getting any sound out of the surround sound surely?
who else can help me then?
OK, IVE FINALLY GOT IT WORKING THERE WAS ANOTHER HDMI PORT UNDERNEATH THE TV ITSELF. THE OTHER HDMI PORTS MUST HAVE BEEN OUTPUTS ONLY. ANYWAY I HAVE ANOTHER SLIGHT PROBLEM NOW. I CANNOT GET THE SURROUND TO WORK WHEN I AM WATCHING NORMAL TV OR SKY. IT IS ONLY WORKING WHEN WATCHING DVD'S. CAN YOU EXPLAIN HOW TO GET THIS WORKING SO THE SURROUND IS ON WHEN WATCHING NORMAL TV AND SKY? THANKS AGAIN, SORRY ABOUT THE CAPITALS JUST RELISED.
please can anyone help me? i cannot get the sound from the tv or sky + to come through the dvd-surround sound combi system. the surround sound only works when playing dvd's. this sound great by i want it to come through the surround sound all the time. even better tv and surround sound all together. anyone have any ideas.
thanks again guys.
I have this problem too, I can watch a DVD and all the 5.1 speakers are on ,"it is fantastick " but this is not the case with normal TV or Virgin media .
I have worn out the instruction manual not that it is of any use though.
I have a Samsung TV and home theatre DVD player it's 2 weeks old it,s the package that Currys is selling at the moment , also the DVD remote
is useless as the TV remote has taken over . Can anyone help ?
I can not get sound or picture through my Samsung surround sound.
I have a LG42 in screen and unlike Damien appears to have only 1 HDMI socket.
I want to connect my sky to this as well but again doesnt work
The DVD player sound is ok
Jeff
HDMI cables carry picture and sound, however, your system is a DVD player and surround sound in one. That being the case, it may simply not be sending the sound from your DVDs into the TV. If you had a receiver and were passing the HDMI signal from another DVD player (or satellite or cable TV), you should be able to get the sound from the TV as well. You are saying that you have put the HDMI cable in both HDMI inputs, selected the correct input from the TV and you are still not getting a picture, is that correct? Have you changed the HDMI cable? Perhaps this is the issue, if you have not done so.
What TV do you have? You said you connected the surround sound via the HDMI cable. Is the correct HDMI input selected on the TV? You should not get sound from the TV if you are playing a DVD from the player and it is connected HDMI. The sound should come from the surround sound system, as it is.
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