How can I fix an Exception error 0xC0000005 on my Navigon 5100 after downloading their map and software updates?

"An application error has occurred and an application error log is being generated. Exception: access violation (0xC0000005), Address"

The error 0xC0000005 is generated by an illegal "memory access violation". This can be caused by anything from faulty RAM, an incorrect/corrupt device driver, poorly written/updated software and more commonly under Windows XP Service pack 2, malware/adware installations.

Usually you get this error message when performing a specific task, and if that happens you need to check the corresponding 3rd party's website/support department to see if they are aware of the problem

..a while back Symantec Antivirus caused the 0xC0000005 error with an additional message about a file called SAVRT.SYS . A simple software update to the Symantec Antivirus cured the problem.

So what can you do...? well below are a couple of suggestions:



0xC0000005 - Resolution Suggestion One:

In many cases this error has been generated by faulty RAM memory. So if you have just upgraded your computer with some new memory and you started getting this error then I would remove them and see if the error goes away. If it does then send the memory back and get a refund!


0xC0000005 - Resolution Suggestion Two:

In Windows XP Service Pack 2 Microsoft introduced Data execution prevention (DEP), a set of hardware and software technologies that perform additional checks on memory to help protect against malicious code exploits. In Windows XP SP2, DEP is enforced by both hardware and software.

Some software/application behaviours are incompatible with DEP - data execution prevention. Applications which perform dynamic code generation (such as Just-In-Time code generation) and that do not explicitly mark generated code with Execute permission might have compatibility issues with data execution prevention. Applications which are not built with SafeSEH must have their exception handlers located in executable memory regions.

Applications that attempt to violate DEP will receive an exception with status code STATUS_ACCESS_VIOLATION (0xC0000005).

If an application requires executable memory, it must explicitly set this attribute on the appropriate memory by specifying PAGE_EXECUTE, PAGE_EXECUTE_READ, PAGE_EXECUTE_READWRITE or PAGE_EXECUTE_WRITECOPY in the memory protection argument of the Virtual* memory allocation functions.

If you are having issues with 0xC0000005 errors in DEP and a particular piece of software is causing the offence, contact the vendor for a resolution...

Note: It is possible to "Turn Off" DEP in the boot.ini file but this really would be a last step!

/NOEXECUTE

This option is only available on 32-bit versions of Windows when running on processors supporting no-execute protection. It enables no-execute protection (also known as Data Execution Protection - DEP), which results in the Memory Manager marking pages containing data as no-execute so that they cannot be executed as code. This can be useful for preventing malicious code from exploiting buffer overflow bugs with unexpected program input in order to execute arbitrary code. No-execute protection is always enabled on 64-bit versions of Windows on processors that support no-execute protection.

There are several options you can specify with this switch:

/NOEXECUTE=OPTIN Enables DEP for core system images and those specified in the DEP configuration dialog.

/NOEXECUTE=OPTOUT Enables DEP for all images except those specified in the DEP configuration dialog.

/NOEXECUTE=ALWAYSON Enables DEP on all images.

/NOEXECUTE=ALWAYSOFF Disables DEP. (This setting doesn't provide any DEP coverage for any part of the system, regardless of hardware DEP support. The processor doesn't run in Physical Address Extension (PAE) mode unless the /PAE option is present in the boot.ini file.)

You can read more about DEP at:

http://www.updatexp.com/data-execution-prevention.html



0xC0000005 - Resolution Suggestion Three:

I have also seen this error in the gaming community when folks have updated drivers for their graphics card. If this happens just roll back your drivers and then "Google" to see if their are any other folks reporting this issue. Also keep an eye on the vendors website to see if they have an update/patch available or coming soon.



0xC0000005 - Resolution Suggestion Four:

Microsoft Internet Explorer 6.0 stops responding when you try to open an HTML document or a Web page. Additionally, you receive the following error message:
Access Violation (0xC0000005 exception)

CAUSE:

This problem may occur when you use Internet Explorer 6.0 to open an HTML document or a Web page that contains SPAN tags. If a SPAN tag is not closed correctly by using the tag, an access violation may occur.

it shows pc to satnav

The download did not go correctly. You have a unit that is
missing or has incomplete files. Contact Rand Support and they will send you an
update card. It will not delete your user data and it will upgrade you to the
current version and with new maps. Be sure to have the serial number off the
back of the TND (bottom right) handy.Thanks Mark, Rand Lead Beta Tester

You will need to go to the manufacture's website and download the latest software update which contains map updating. Make sure the update is the one for your device

Well after many emails to Navigon I got the fix for my 2000s What you have to do is download the 1.2 version software for the 5100 install it on a 2GB micro SD Card. Put it in the slot and turn it on. You will have to regester as if you have a 5100 but it will work. The reason you have to use a 2GB card is the maps are to large to go on the internal memory.

find update firmware from this site and update the firmware on the device or re install the software. http://blaupunkt.de/en/servicesupport/audio-pl/car-audio/downloads/updates/

Sounds as if the system software that runs the GPS has been corrupted. Your device should have come with a CD that has software that can be reloaded or a utility that can be installed on the PC that connects to the navigon website to download and install the software for you.

Might want to start with that.
Hope this helps
TankMurdock

hi there, The error 0xC0000005 is generated by an illegal "memory access violation". This can be caused by anything from faulty RAM, an incorrect/corrupt device driver, poorly written/updated software and more commonly under Windows XP Service pack 2, malware/adware installations.

i would suggest that the ram in your computer has possibly broken down over a period, may i recommend obtaining some new ram, if you go to www.crucial.com they can provide you with information that tells you which ram you have in your PC.

The error 0xC0000005 is generated by an illegal "memory access violation". This can be caused by anything from faulty RAM, an incorrect/corrupt device driver, poorly written/updated software and more commonly under Windows XP Service pack 2, malware/adware installations.
Usually you get this error message when performing a specific task, and if that happens you need to check the corresponding 3rd party's website/support department to see if they are aware of the problem
..a while back symantec Antivirus caused the 0xC0000005 error with an additional message about a file called SAVRT.SYS . A simple software update to the Symantec Antivirus cured the problem.
So what can you do...? well below are a couple of suggestions:
0xC0000005 - Resolution Suggestion One:
In many cases this error has been generated by faulty RAM memory. So if you have just upgraded your computer with some new memory and you started getting this error then I would remove them and see if the error goes away. If it does then send the memory back and get a refund!

0xC0000005 - Resolution Suggestion Two:
In Windows XP Service Pack 2 Microsoft introduced Data execution prevention (DEP), a set of hardware and software technologies that perform additional checks on memory to help protect against malicious code exploits. In Windows XP SP2, DEP is enforced by both hardware and software.
Some software/application behaviors are incompatible with DEP - data execution prevention. Applications which perform dynamic code generation
(such as Just-In-Time code generation) and that do not explicitly mark generated code with Execute permission might have compatibility issues with data execution prevention. Applications which are not built with Safe SEH must have their exception handlers located in executable memory regions.
Applications that attempt to violate DEP will receive an exception with status code STATUS_ACCESS_VIOLATION (0xC0000005).
If an application requires executable memory, it must explicitly set this attribute on the appropriate memory by specifying PAGE_EXECUTE, PAGE_EXECUTE_READ, PAGE_EXECUTE_READWRITE or PAGE_EXECUTE_WRITECOPY in the memory protection argument of the Virtual* memory allocation functions.
If you are having issues with 0xC0000005 errors in DEP and a particular piece of software is causing the offense, contact the vendor for a resolution...
Note: It is possible to "Turn Off" DEP in the boot.ini file but this really would be a last step!
/NOEXECUTE
This option is only available on 32-bit versions of Windows when running on processors supporting no-execute protection. It enables no-execute protection (also known as Data Execution Protection - DEP), which results in the Memory Manager marking pages containing data as no-execute so that they cannot be executed as code. This can be useful for preventing malicious code from exploiting buffer overflow bugs with unexpected program input in order to execute arbitrary code. No-execute protection is always enabled on 64-bit versions of Windows on processors that support no-execute protection.
There are several options you can specify with this switch:
/NOEXECUTE=OPTIN Enables DEP for core system images and those specified in the DEP configuration dialog.
/NOEXECUTE=OPTOUT Enables DEP for all images except those specified in the DEP configuration dialog.
/NOEXECUTE=ALWAYSON Enables DEP on all images.
/NOEXECUTE=ALWAYSOFF Disables DEP. (This setting doesn't provide any DEP coverage for any part of the system, regardless of hardware DEP support. The processor doesn't run in Physical Address Extension (PAE) mode unless the /PAE option is present in the boot.ini file.)
0xC0000005 - Resolution Suggestion Three:
I have also seen this error in the gaming community when folks have updated drivers for their graphics card. If this happens just roll back your drivers.

0xC0000005 - Resolution Suggestion Four:
Microsoft Internet Explorer 6.0 stops responding when you try to open an HTML document or a Web page. Additionally, you receive the following error message:
Access Violation (0xC0000005 exception)
CAUSE:
This problem may occur when you use Internet Explorer 6.0 to open an HTML document or a Web page that contains SPAN tags. If a SPAN tag is not closed correctly by using the </SPAN> tag, an access violation may occur.
WHY are you using IE6 still??? Upgrade to IE 7 today!
...and that should have now resolved the 0xC0000005 error for you!

Please rate this fixya

By MS Active sync from computer delete file Mounted Volume/my flash/sony/nav-u.exe (the folder SONY is hidden, you must set show hidden files in your comuter first). And then replace old navi file by exe file of total commander CE version ( download is free on site of developer) .You must rename the totalcmd.exe to nav-u.exe. Now after reboot is allowed everything, including executing any other navi software like tomtom, igo, navigon and many other (multimedia players). The oficial navi (old navigon) by sony is not so good in compare with new navi soft. .. enjoy.