My HP Color Laserjet 3600n had a paper jam. The

Question edited for clarity 'make model error'.

Generic Paper Jam code for a jam in the fuser.

Video

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

https://www.youtube.com > watch
PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020

HP LaserJet Enterprise M4555 MFP Printers - 13.B2.FF Error

https://support.hp.com > ca-en > document
Issue: A 13.B2.FF paper jam error appears on the control panel when paper is jammed in the top of the printer. ... Check the printer for jammed paper and clear ...
Missing: m578 ‎' Must include: m578

• 
  

  HP Color LaserJet Enterprise MFP M577, M578 - 13.A3, 13.B2 ...

  https://support.hp.com > ca-en > document
  13.A3, 13.B2 jam error in the optional 550-sheet trays. Learn how to clear a paper jam in the optional 550-sheet trays on the printer.
  
  ..

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

https://www.youtube.com > watch
PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020
Missing: m578 ‎' Must include: m578

HP LaserJet Enterprise MFP M577 - 13.B2.FF - PrintCopy .info

https://printcopy.info > code=13.B2.FF

if i read this correctly both color and black are missing from one side?
this is most likely a problem with the belt.
if it was just 1 color or black it would be that toner/drum cartridge or the laser associated with it.


http://www.precisionroller.com/belts-for-hp-color-laserjet-3600/details_45933.html
for non duplex


and
http://www.precisionroller.com/belts-for-hp-color-laserjet-3600/details_45935.html
for duplex model

The 2600s have a door in the back that can be removed to gain access to any sheets that may have become jammed. The front panel opens in two stages, the second requiring a button press on the side to gain access. Using gentle pressure and left-to-right motions you can slowly pry the trapped page from the rollers (make sure the printer is off before you begin) Some amount of disassembly may be required if the page becomes torn, but refrain from using sharp objects to pry the paper free. If you are unable to find the jammed sheet, remove the paper drawer and check the feed rollers.

if you have used another printer on the same port # or local port. plug the cable into the 3600 and refresh the port. if its an ethernet port print th io sheet and make sure its holding its settings.

Hi manitou344:
Here is some info that might help you.

Table 1-8. Tray 1 paper sizes1
Media Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Maximum size paper 216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Minimum size glossy
paper
76 by 127 mm
(3 by 5 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Minimum size
transparencies2
76 by 127 mm
(3 by 5 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Maximum size
transparencies2
216 by 356 mm
(8.5 by 14 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Minimum size
envelopes
76 by 127 mm
(3 by 5 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Maximum size
envelopes
216 by 356 mm
(8.5 by 14 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Minimum size label 76 by 127 mm
(3 by 5 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Maximum size label 216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Minimum size
cardstock
76 by 127 mm
(3 by 5 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
Maximum size
cardstock
216 by 356 mm
(8.5 by 14 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers.

let

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud