Parental screen coming up on a DVD. Not able to watch DVD.

Hello Hummer,

Please follow the instuctions below to reset the password and switch off the parental control on the Zenith DBV412.

1. Switch on the TV and DVD player
2. Switch the TV to the input for the DVD player
3. Remove any disc from the player
4. Press the SETUP key on the Zenith remote to open the on-screen menu
5. Press 2 1 0 4 9 9 using the numerical keys on the Zenith remote.
6. Press SETUP again to close the menu

This will clear any password that has been set. Now you need to switch off the parental control:

8. Press the SETUP key to open the on-screen menu again
9. Use the down arrow to highlight the PADLOCK for the parental control settings
10. Press the RIGHT arrow once to enter the parental control menu
11. Highlight RATING and press the RIGHT arrow once.

You will be asked to set a password. Enter something simple and easy to remember, e.g. 0000 then press ENTER. You will need to confirm the password by entering the same number again, then press enter again.

12. Use the UP/DOWN arrows to highlight UNLOCK then press ENTER
13. Press SETUP again to close the menu

You should now be able to insert your Across the Universe disc and play it. If you are still unable to watch the disc or you are unable to switch off the parental control feature, please let me know.

Regards,
BElectric

Try 0000 - It's the default code for most brands unless you set a code yourself and you've forgotten it.

If not, also try 1234, 1111, 2222, 3333, 4444, etc.

Hope this helps,
BElectric

You have to press triangle on the remote control and the menu will come up.

Here's what I did, which WORKED!
On your DVD player (with the disk out of the player), add parental control at level 7. This WORKED!

this is a new thing on dvds. must reset.

Without the DVD in the player go into your setup menu. Arrow down to the icon that is a lock press enter. arrow down to password and if it says new or change select it. you need to enter a pass code so that when the prompt comes up you can override the parental limits.
if you need to clear your old security code because you have forgotten it the manual says to input the 6 digit number from teh setup menu "210499" I did not do this as I had never set up a security code but the Across the universe DVD will play as long as enter the security code.

use password 3308 to change the parental control to 7, and the movie will run

You have the rating set on your DVD player to lower than the rating of the movie you are trying to watch.

Somewhere in your setup menu of your DVD player (press the "setup" button on the remote with disc stopped or no disc) you will find a place to set the parental lock. Either turn it off, if that is an option, or set it to the rating of the movie (or higher) to enable viewing.

Are you trying to play a DVD-ROM? Some sets won't play anything but conventional movies, leaving you to put the disc in a computer to watch it...accordianman

Called Zenith.  They said: turn on the DVD player.  Hit "set-up". Scroll down to the "lock" icon.  Scroll over to "Rating". Scroll over to unlock.  Enter 0000.  Click on Ok.  Enter 0000 again, click Ok again.  Menu should read unlock.  Voila!