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Either ink is empty or ther jet is blocked. You may need a cleaning fluid cartridge that will helpo clear the jet. Contact an ink distributor for one of these.
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I got mine to work by changing the port from USB001 to USB002 prints great now, there is problems with installing on windows 8, you have to disable driver verification or the driver won't install.
If the round red light you describe is a circle of dots that indicates a developer change is due. This needs to be done by a technician but the machine should work fine without doing the developer change.
Hello.
Hold down the Stop/Reset Button (it has a red triangle on it) on your printer for 10 to 15 seconds until the light stops flashing.
This will disable the ink level monitoring for the empty cartridge, but be careful not to print with a completely empty cartridge, as this can burn out the print head.
Regards
GM
It's possible magenta ink to be finished, or the print head is dirty and it has dry ink on it. You must clean it with hot water. You must use the printer from time to time to avoid to dry the ink cartridge or print head.
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