Hi there i like to inform you that its a lens guide pin problem. It is damaged or out of lens guide line. Thats why its stuck. The solution is only replacing the lens. But before that if you want to take a risk then on the camera and give a twist on the lens. Be careful. not much twist, just little. After that turn off / on the camera. If its working then fine. Other wise only the solution is contact with the service center and replace the lens.i am sure your camera lens position like a below mentioned picture.. before all this try to follow those step for luck.
1. Ensure batteries are fully charged.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine .
Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a
back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..
in not done the press both Menu & self time key for 2 - 4 sec.
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