Wont show up on my computer
Firstly, make sure that all the cables are plugged in properly for power and USB data transfer. If it still doesn't show up after a few minutes, then Right-Click on My Computer (Vista & Win7 users will see it labeled Computer), then choose Manage, then choose Storage, Then Disk Managment. It will take a few seconds for your computer to fully load in the screen. At the top it should list your hard drive or hard drive partitions if you have more than one partition. Under that you will see Disk 0, Disk 1, and so on. Do you see any of these with a long black bar to the right of it with it labeled Unallocated Space inside the box area under the black bar? If not, then there is something severely wrong with your My Book or the power or USB cables to it, or your computer's USB port is burned out, try all of your USB ports just to be sure. If you do see a long black bar that says Unallocated Space underneath it, then this is likely your My Book. Unallocated Space means that the hard drive hasn't been formatted yet, or that it's partition has somehow been deleted. If you've used this external hard drive in the past to back things up on, then your data is lost because data can't be stored or retained on a hard drive that isn't formatted or partitioned. Be sure that the area of Unallocated Space is actually your My Book. It should show how much Unallocated Space there is, and your's should be reading between 300GB - 320GB.
To get your computer to recognize your hard drive you will have to partition and format it. Right-click in the white area under the black bar and choose Create Simple Volume. Follow the steps thru and format the hard drive. After its formatted it should be recognized by your computer again.
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