Dell Dimension 3000 PC Desktop Logo
Posted on May 05, 2010
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I turn on my dell dim. 3000 black screen comes up saying we apologize but either some software was downloadede or power/reset button was pushed gives me options to open windows normally or safe mode or to the last working configuration? it will not open windows with any of these choices it just goes back to the black screen. how do i do a system restore?

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danoyachtcap

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  • Dell Master 2,907 Answers
  • Posted on Apr 21, 2015
danoyachtcap
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Try also F8 or F9 to see what other options you have.

Alun Cox

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  • Master 2,679 Answers
  • Posted on May 05, 2010
Alun Cox
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You can only do a system restore if you can boot into safe mode. If you do not have Dell rescue discs then you need to reinstall your OS and you would need an OS disc for that.

Do you not have other options like pressing F5 or6 during boot?

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