Dyson animal is giving me fits

Hi,

Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part.

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.

• Tilt the machine forward.
• The cleaner head should now slide underneath the part you have just clicked into place.
• Dyson animal is giving me fits - 20e76d6.jpg should now stand upright.

• To remove the washable filter: Remove the clear bin; and cyclone tDyson animal is giving me fits - dc14_cyclone_removal_01.gifssing the cyclone release button.

Lift clip to remove the fiDyson animal is giving me fits - dc14_filter_removal_02.gifli>
*The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

There are two different types of filters that were used on the Dyson DC14, and One part filter, and a two part filter. Here's instructions on how to clean both of them:

ONE PART FILTER:

• Wash the filter in cold water oDyson animal is giving me fits - filter_wash.gif not use detergent, do not wash in a dishwaDyson animal is giving me fits - filter_clean_squeeze.gif.
• Repeat the steps shown below until the water runs clear.

Wash the fDyson animal is giving me fits - filter_1.jpgd water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).

Repeat the steps shown below until the water runs clear.

• Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
• Repeat the steps shown below until the water runs clear.

• Leave to dry in a warm place for 24 hours. DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.
• Please ensure the filter and filter case are completely dry before refitting into the machine.

TWO PART FILTER:

Repeat the steps shown below until the water runs clear.

Leave the filter to dry in a warm place for 12 hours, until completely dry.

DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.

Dyson animal is giving me fits - 9739790.jpgshould be washed at least once every 6 months.

Also, since you have removed the bottom plate, a common pDyson animal is giving me fits - 8b953d0.jpghe Dyson's is when this plate is reinstalled. It is very easy to put the plate on incorrectly, which prevents the brushes from hitting the carpeting. This can seriously decrease the pick up on carpets. Check the bottom plate to make sure that it was put back on properly. Here's pictures of both the correct, and incorrect way to reinstall the bottom plate:

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:



Here's another picture, that is the RIGHT way to install the soleplate:



I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.



I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

Thank you,

Chris J.
GoVacuum.com