Someone has probably activated the station lock. The attendant (usually extension 101) can lock it and the extension user can't unlock it, or the extension user can lock it and the attendant can unlock it when the extension user forgets the password.
Check out one of your programming or system manager's guide for instructions on how to unlock it. It's not a procedure that can be shared on open forum.
Carl
I am having a Panasonic Telephone Model No.KX-TSC35JXW but I am not able to make calls because it is telling that the dial is locked but i dont know how to solve the problem.Please help me.
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