When I try to print a document the printer reports that ht e cd/dvd door is open...IT is not

Open "Devices and Printers" in start menu.
Right click printer with green arrow - click see whats printing.
Delete all documents.
Restart computer - then restart printer
See if that clears your error messages.

If you are experiencing this problem, continue as normal to print your clock then choose preferences and ensure your printer settings are ok and that it is set to print to the dvd/cd tray, then proceed to print your clock.
If you are still experiencing problems Try Solution 2..
Instead of changing your printer settings through Clock Designer, change your default printer settings. Go to the control panel in windows and open the printers section. Find the printer you are using (Actual screen shots will vary depending on your version of windows and printer)

Hope It's resolve all Your Printer Problem,
Or

Still having Problem Then follow Us For Epson Printer Support

HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - The All-in-One Does Not Pick Up or Feed Paper Issue The product does not pick up or feed paper from the paper tray. How to use the solutions in this document To resolve the issue, try each solution in this document in the order presented. IMPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware is functioning correctly. To print a self-test report, use the steps in the following table. How to print a self-test report

1. Load plain, white paper in the paper tray.
2. Press and hold the Cancel button ( ) on the product control panel.
3. While holding the Cancel button ( ), press the OK button ( ). The self-test report prints.

NOTE: Refer back to the steps in this table after attempting each solution. Solution one: Reset the All-in-One

1. Disconnect the power cord from the back of the product.
2. Wait 30 seconds.
3. Reconnect the power cord to the back of the product.
4. Press the Power button ( ) to turn on the product.
5. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution two: Check the paper The condition of the paper or the amount of paper loaded might prevent the rollers from picking it up and feeding it through the product. Use the following steps to check the paper in the input tray.

1. Remove any wrinkled or damaged paper from the input tray.
2. Make sure that all the paper is the same size and type.
3. Tap the stack of paper on a flat surface to align the edges.
4. Make sure that the stack of paper contains from 10 to 25 sheets of paper.
   NOTE: Do not overload the input tray. Make sure the stack of paper is shorter than the top of the paper width guide.
5. Insert the stack of paper into the product, and then gently push the paper width guide snugly against the paper. Figure 1: Load paper 1 - Load paper 2 - Adjust the paper width guide Illustration of loading paper and adjusting the paper width guide
6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution three: Check the print settings The paper settings in the print driver must match the paper size and type loaded in the product. Use the following instructions to adjust the paper settings.

1. In the software program you are printing from, click File .
2. Click Print , and then click Setup , Properties , or Preferences .
   NOTE: The specific options might vary depending on the software program.
3. Click the Features tab.
4. In the Basic Options pane, select More from the Paper sizes drop-down list.
5. Select the size of paper loaded in the product, and then click OK .
6. In the Basic Options pane, select More from the Paper type drop-down list.
7. Select the type of paper that you loaded, and then click OK .
   NOTE: These changes do not change the default print settings. The print settings revert to the default settings the next time you open the program.
8. Change any other print settings necessary, and then click OK .
9. Click OK to print.
10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution four: Clean the rollers Follow these steps to clean the rear rollers and the pick rollers on the HP product. Step One: Clean the rear rollers

1. Press the Power button ( ) to turn off the product.
2. Disconnect the power cord from the rear of the product.
3. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 2: Remove the rear access door Remove the rear access door
4. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the paper rollers. Rotate the rollers with your fingers to clean all the way around. Figure 3: Clean the rollers Graphic: Showing paper rollers
5. Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely. Figure 4: Access door rollers Access door rollers
6. Allow the rollers to dry completely.
7. Reattach the rear access door. Push the door forward until it snaps into place.

Step two: Clean the pick roller

1. Remove any paper from the paper tray.
2. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 5: Remove the rear access door Remove the rear access door Figure 6: Rear rollers and location of pick roller Image: Rear rollers and location of pick roller
3. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the pick roller. Rotate the pick roller upward with your fingers to clean all the way around. Figure 7: Pick roller Image: Pick roller in the product
4. Make sure that the pick roller and the rollers around it are clean, free of paper bits, and rotate freely.
5. Allow the pick roller to dry completely.
6. Reattach the rear access door. Push the door forward until it snaps into place.
7. Load the tray with plain white paper.
8. Reconnect the power cord to the rear of the product.
9. Press the Power button ( ) to turn on the product.
10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
• If the issue persists , continue with the next solution.
• If the test page does not print , continue with the next solution.

Solution five: Service the All-in-One

Hi chrisneil,

This issue is generally caused by dirty rollers. Dust, paper scraps, and grime build-up on the paper feed rollers can cause paper jams. Follow these steps to clean the paper feed rollers.

Step one: Clean the rollers

Gather the following materials:

1. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers Distilled, filtered, or bottled water (tap water might damage the product) Clean, lint-free cotton swabs.

2. Disconnect the power cord from the rear of the product.

3. Press the tab on the left side of the rear access door, and then pull the door outward to remove it.

4. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.

5. Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. Apply a moderate amount of pressure to remove any dust or dirt build-up.

6. Locate the pick roller on the left side of the product below and behind the paper feed roller.

7. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick roller.

8. Allow the rollers to dry for 10 or 15 minutes.

9. Check the rollers on the rear access door. Make sure that the rollers are not missing, that they turn easily, and that they are springy when you press them. If the rollers are damaged, replace the door.

10. Reattach the rear access door. Align the door pins with the slots on the right side of the rear of the product, and then push the door forward, snapping it into place.

11. Press the On/Resume button ( ) to turn on the product.

Step two: Print a self-test report

Print a self-test report. See the section on how to use these solutions at the beginning of this document.

If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product. If the self-test report prints when slowly pushing the paper farther in , try printing the original document again. The paper might not have been loaded far enough into the product. If the issue is resolved, there is no need to continue troubleshooting.If the paper only feeds through the product when you slowly push it farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

If the self-test report prints , try printing the original document again. If the issue is resolved, there is no need to continue troubleshooting.If the self-test report prints, but the original document does not , continue to the next solution in this document.If the self-test report does not print , try printing the report again. Listen for the rubber paper-pick rollers; you should be able to hear them rotating. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Be careful not to push the paper in too far, which can cause paper jams.

Hope it helps.

Thank you for using FixYa.

I have the same problem.... trying to use lubricants and done some cleaning, but no luck... till i found out that using an extension cord with several devices plugged in will lessen the amount of current that flows to the devices.. that's why the printer's motor can't able to do his job because of no enough power.... Connect the printer's plug directly to the wall...


it works for me....


---ritchie---

Solution one: Turn the All-in-One off and on again Follow these steps to turn the product on, and then off again, to reset the print mechanism.

1. Press the Power button ( ) to turn off the product.
2. Wait 15 seconds.
3. Press the Power button ( ) to turn the product on again.
   NOTE: The product might go through a warm-up period of up to two minutes. The product lights might flash and the carriage might move. Wait until the warm-up period is complete before proceeding.
4. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
• If the issue persists , continue with the next solution.
• If the self-test report does not print , continue with the next solution.

Solution two: Clear any paper jam Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Step one: Remove any loose paper Remove any loose paper from the input tray and output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear a paper jam from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the back of the All-in-One Use the following steps to check for and remove jammed paper from the back of the product.

1. Press the Power button ( ) to turn off the product.
2. Disconnect the USB or Ethernet cable from the back of the product.
3. Disconnect the power cord from the back of the product.
4. Remove the rear door. Push the door latches toward each other, and then pull the door away from the product. Figure 1: Remove the rear door Illustration of removing the rear door
5. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.
6. If you are printing labels, see if any are missing from the label sheet. If any labels are missing, find them inside the product, and then remove them carefully.
7. Reattach the rear door. Gently push the door forward until it snaps into place.

Step three: Clear the paper jam from the front of the product Follow these steps to remove the paper jam from the front of the product.

1. Open the cartridge access door. Figure 2: Open the cartridge access door Illustration of opening the cartridge access door
2. If you find paper jammed in the product that cannot be removed through the rear door, gently remove the paper through the front of the product.
   NOTE: Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism.
3. Close the cartridge access door. Figure 3: Close the cartridge access door Illustration of closing the cartridge access door
4. Reconnect the power cord to the back of the product.
5. Press the Power button ( ) to turn on the product.
6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
• If the issue persists , continue with the next solution.
• If the self-test report does not print , continue with the next solution.

Keep in this LINK.

First Solution :

1. Disconnect the Power Cor from back of Printer ( while printer is has power )
2. Wait for 10 seconds
3. While holding Power Button, Connect the Power cord and release the power button

2nd Solution :

This issue can be fixed by enabling the following option in Printer Preferences . To access Printer Preferences , follow these steps:

1. Open the Control Panel .
2. Open Printers and Faxes .
3. Right-click HP Color LaserJet 2015 PCL, and select Printing Preferences .
4. Under the Advanced tab, change the Print Data Optimization from Auto to Optimize for Text and Vector .
5. Now try printing the document.
6. If the document did not print then try turning the printer off then back on. Try printing the document again.

Don't use the HP software that came with this printer as it's ****. What you need to do is go to Mircosoft Work, open a new document, go to Page Setup, Paper and choose paper size as CD/DVD 120mm. Then type whatever you need to do on this document and then when going to print, go File/Print/Properties and choose Print on CD/DVD.
Voila, it'll print using the CD holder.
enjoy

This of course depends on why the light is on! If you had a fax come in and it is in memory, you will need to print the fax and clear the memory before the light will go out. The LCD Display should be telling you why that light is on.

1. There is a fax or print job in memory waiting to be printed.--> See steps below
2. There is a paper jam --> Open printer - Remove all paper - Close printer - press OK button
3. You are out of ink or the cartridges are low. - Change Cartridges


Solution: Printing reports and lists MX310

Printing reports and lists
The table below shows the reports and lists that can be printed from your machine.
Report or List Description ACTIVITY REPORT Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it. CODED SPEED DIAL
LIST Lists the destination numbers and names registered for coded dial speed dialing. USER'S DATA LIST Lists the current settings of your machine and the registered sender information. MEMORY LIST Lists the documents currently stored in the machine's memory. TX (Transmission)
REPORT Prints after transmission of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
You can also set the machine to print the first page of the document under the transmission report to remind you of the contents of the document. RX (Reception)
REPORT Prints after reception of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List: 1 . Press <FAX>, then press <Menu>.
2 . Use to select [PRNT REPORT/LIST], then press <OK>.
3. Use to select the desired report, then press <OK>. The report or list is printed.

The cd/dvd tray door has a small opening on right edge. Inside there is a slide switch. Use a toothpick to see if it is stuck. Check where it closes to the main body. A thin strip protrudes out to mate and close the plastic actuator of the switch. The door may not be closing well enough the actuate the switch. Make sure it is fully closed and retry to print. Also, there will be a small click as you raist the door before it snaps into place. If not, check to see if there may be some debris causing it to not actuate properly.
Good luck,