1.) Are you refering to outside lines ringing?
2.) What if someone dials you on intercom does it ring then?
If #1 the phone SYSTEM usually has an option that you have to program and add you to the ring pool for the outside lines.
If #2 does not ring it is also a function to disallow ring, but it very well could be the phone. Since the line is all that matters and NOT the phone, you could try another phone at your location and see if the same happens. If it does, you will need to program the SYSTEM from either Ext. 10 or 11 to add you to the ring pool and allow ring.
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