Our Xerox Phaser 8550X Color Printer is showing as

Probably an actuator has fallen off or broken on one of the sensors

Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

it may be the cartridges are dried up from being stored incorrectly take them back get new ones to rule that out first !! Hope this helps!!

If you are using third party ink sticks contact the manufacture and they will, if you use enough of thier product, send you a new print head and send out a tech to change it. Media Science is the most likely source of third party ink.
You can also switch to Xerox ink sticks and the colors will be correct after several purges to get rid of the old ink.

Harry

You've got some physical problem inside the printer.

See:

http://www.office.xerox.com/printers/color-printers/phaser-8500-8550/sprt-enca.html

If your printer is networked, it can actually communicate with our support knowledge base directly, and troubleshoot itself.

The only way to get color matching with the solid ink line 8400, 8500, 8550, 8560, 8860. Is to build you own colors with the CMYK sampler printout.

Beware this will print over 50 pages of swatchs showing the mix of CMYK for various colors. Your can then look at the color you want and see how it's made up i.e. 30% 30% 40% yellow gives a orangish color. You can then build these colors and name them in your application.

You will NOT get Panotone color matching with the solid ink series.

Hi,

This means the Yellow ink sticks are jammed in the machine, open up the top of the machine and check if the sticks can slide freely up and down and remove any broken sticks.

Niallbt

hi emmadonai


try here for the manual Product Support and Drivers for Phaser 8500/8550 Color Laser Printer



riz.

Want to resolve your printer issues online then, dial Xerox Printer Support Phone Number1866-877-0191 anytime as you like. For further Info Click:https://goo.gl/Co2Bom

When our control panel went blank last month, Xerox did not offer a free replacement because our printer was out of warranty. Consequently, we ordered one from SparePartsWarehouse.com at the best price we could find - $104.87 plus shipping. The part number for our 8550dp is 848K06551, but these are the compatible part numbers for the "Xerox 8500 Control Panel & Bezel": Compatible Part Numbers: 848K06551, 101E28730, 101E28731, 802K93650, 802K93651, 848K06550, 848K06552. It is easy to replace, instructions are on the Xerox website at http://www.office.xerox.com/printers/color-printers/phaser-8500-8550/sprt-enus.html
Hope this info helps someone, and thank you FixYa for this forum.