Stuck in "Drain mode"
checked drain from tub - clear
checked drain from pump to drain pipe - clear
tryed diagnostic mode - starts in drain/spin cycle and does not move ends up with f-21 error code
checked ohms on pump - 13.4 ohms
filled up drum with water - pump forcefully pumps out water but continues out to f-21 error code.
how does pressure switch play in to pump
how do i check pressure switch to see if working properly
Unplug the machine. Unscrew the 3 screws under the front edge of the washer. The service technician manual is attached to the panel that slides down and off. Find F21 code. See suggested procedures. Note: My drain pump filter had a baby wash cloth in it along with some change that was disrupting the flow. It is exceptionally easy to remove, clean, and reinstall. Just line up installation notches when reinstalling. Whirlpool should have mentioned this filter in the User & Care Guide, but I could not find it anywhere in there.
Is it under warranty? if not, then unscrew the 3 screws and there you will find what each error code is. The sheet of paper is attached to the metal foot of the washer and dryer.
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Initially in the time remaining window the f-21 code was showing. It appeared the water had drained but the clothes were soaking wet. The second time the cylce re-started the washer did not drain. Now , when the machine is restarted nothing happens and the f-21 code comes back. The model is a Whirlpool front load washing machine serial number wfw8500sr00 and is slightly more than a year old. Any suggestions would be appreciated.
same problem as has been reported about this machine. Waiting for an answer.
starts to fill and then code f21
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