That is not a problem and i will be glad to assist you. If you cannot remember the passcode, you will need to restore your device using the computer with
which you last synced it. This allows you to reset your passcode and resync the data from the
device (or restore from a backup). If you restore on a different computer that was never synced
with the device, you will be able to unlock the device for use and remove the passcode, but your
data will not be present
Follow the steps that i have outlined below. If this does not completely help your situation
please let me know and i will be glad to assist you.
According to Apple, if you have forgotten the code, you can unlock the IPod by doing the
following:
1
If you can't unlock IPod using either [the code or connecting it to the computer you use to
manage its songs. . .
Plug the iPod USB cable into the bottom of the iPod Nano.
2
Plug the other end of the iPod USB cable into a free USB port on a Mac or PC computer.
3
Open the iTunes application by clicking on the Dock icon on a Mac or using the Start menu on a
PC.
4
Click on the name of your iPod Nano under the "Devices" list in the iTunes window.
5
Click on the "Sync" button to establish a connection between your iPod and the computer.
6
Click on the eject symbol next to your iPod's name after the syncing process has finished.
7
Unplug your iPod Nano. The device will be unlocked and you will be able to access all normal
features again.
if that does not work you can restore your iPod to factory settings using iPod Updater. Please
note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if you forget your
combination. If you can't unlock your iPod and you don't have access to the primary computer,
your only option is to restore the
IPod, which will erase all music and data."
If you need further assistance please feel free to follow up with a comment and i will be here to
assist you. If this assisted you please feel free to rate the comment. thanks and have a great
day.
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