Gateway M-1625 Notebook Logo
Posted on Apr 26, 2010
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Power is on and no display not even logo what should I do leds are lit computer froze and I turned it off went to turn it on and screen black as if it were off.

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Anonymous

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  • Posted on Apr 26, 2010
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I would call gateway IT support. When I had this problem with my Toshiba, I was told by my IT Support Tech that I must have corrupted my windows vista files. He walked me through the process to restore my computer to an earlier point (the state the computers in when I took it out of the computer box). I did lose all data, yet I did have a $199 remote harddrive with prior information saved from a while back...so I didn't lose all my data. I would encourage anyone to backup your files on another drive incase something bad happens....Trouble losing all your files, music, photos, videos, downloads, etc.

Anyway, back to what I was saying. Turn off computer. Go to F8. Hold down the F8 button while turning on your computer. Continue to hold F8 button until you get a screen. You want to repair computer to restore point (mind was Toshiba recovery wizard). MAKE SURE you have nothing plugged into you laptop beyond the powercord. I selected buttons that walked me though to restore to manufactors' point. It takes about 4 hours to complete. I still had all my defaulted programs (windows, norton, web cam, skpe, etc) that came with my laptop when I first purchased it. I just had to reinstalled my printer and all other software I purchased separate from my laptop. I had to re-enter the norton product key code for my norton security program and the microsoft office suite product key. I then copied my files from my $199 hard drive onto my laptop. My computer is up and running as normal with a seemly better performance. Good luck Missjay108

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  • Posted on Apr 26, 2010
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Remove Battery. Wait 30 seconds, then place back in unit and see if this allows it to power on.

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I have the VE278Q which is connected by display port, every time i turn off my computer and then turn it back on the monitor can't be found, I have to unplug the display port cable, unplug the monitor,...

when you say monitor can't be found did you mean the monitor has no reactions when you turn on your pc?

here are some test you may need to do to know which part is faulty
1. Turn on your computer, did it display the monitor's logo on screen? When it does monitor is good, when only blank screen it could be the vga cable or the video card.
2. See if the led indication lit. When it lit to steady green, it's good signal is coming in from the video card. It should be followed by screen display. If no display it could be the backlight inverter lamp busted or faulty inverter board. When lit green then turns red, no signal coming from the video card. Check vga cable if fix properly to both monitor and video card. Or may need to reseat properly connection of video card from the motherboard. If no led indication lamp, then monitor is dead. Check ac power cord for continuity using multitester. Check power supply section in the monitor, replaced bulged or blown capacitor with exact value, this components were the first to get affected when lcd monitor failed o turn on.
3. When computer was turned on got display and then monitor turns black, go check the vga cable, Fix the connection properly or may need to replace it with new one.
4. When no signal appears or display blank screen after logo, then check video card. First remedy is to disconnect it the reseat properly to the motherboard. If this have no effect change your video card.

go follow these steps and let me know which is closely to your problem so I can give you a good advise.
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Try to re-solder the inverter part of the board. You may recognize that part where the 4 connectors from the backlight tubes can be found.... usually the small transformators (sorry, my technical English is not good) have bad soldering eyes after longer use. This may work if backlight turns on for a few seconds, then the power led is still alight but screen goes dark.... the inverter then "thinks" one of the tubes might be defective and turns power off. Hope this helps a little...
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