Sounds like the solenoid isn't working. Either that or the pressure switch is telling the solenoid that it has water, a regular problem in hardwater areas. This can be temporarily fixed by removing the pink plastic pipe which is connected to the solenoid and draining the water out of it. I'm not sure whether the problem is with the solenoid or the pressure switch but its a bit of an exercise to get at the pressure switch. Zanussi have a mod kit to replace the pressure switch (5027 14 95-00/9) which your machine might find beneficial. My wife fixed our problem by ordering a new machine! She hates me fixing anything.
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