Will not play blue ray disc

an upgrade or an update? If it needs an update then it probably has an ethernet port for you to hook it up to your router and it should download the update and install it.

Check your HDMI connection if that don't help go to samsung.com/support for a firmware update.

We have finally managed to get avatar to play!!!!! We had the same problem. Frustrating I know - but after returning the DVD back to the shop three times, trying updating previously, then waiting for another update from Samsung from Sept (they have not provided a further update) - we are feeling jubilant!

We copied the firmware to a CD disc once again. It did not initally look as if it was loading but if you wait you are asked if you if you want to upgrade eventually. Once you affirm - it takes a good five to ten minutes to process the firmware/ upgrade. It tells you when it has completed. We discovered by chance that you need to then switch off the player and switch back on again for the update to become functional.

Initally we still could not get AVATAR to load as far as the menu screen. We tried newer Blue Ray DVDs purchased December that previously would not play - and now do! To get AVATAR to play we switched off & on the blue ray player with the disc still loaded a couple of times and each time we got a little further towards the functioning menu screen.

A lot of messing around, so be sure you have the time available to persevere!

You will need a 2GB usb device a.k.a. a flash drive. You will need access to the sharp web site. You can call 800-237-4277 any time between 9AM-7PM CST today or 7AM-7PM tomorrow to be walked through the software update you need from start to finish.

You need to update the firmware. You also need to know the model number of your bd player. Aquos is not enough.
Firmware is available here:
http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

Software updates have to be done on bluray players whenever the technology in bluray discs themselve is changed. If you call the number for 20th century fox on the back of the bluray a representative there will explain to you what has changed technologically in this bluray that has caused there to be software updates for all of the bluray players. I believe LG can send you a disc so that you can update your player. Give them a call. The bluray players are all manufactured and shipped to the stores. In the meantime if an update is needed and its sitting on the shelf at the store until you buy it, even if you've just bought it an hour ago it will still need to be updated. The stores do not unbox the blu ray players and update them for you. However the Geek squad will update bluray players for customers for a fee.

There is a firmware update for the BD-HP22. I had the same problem with Avatar but after I installed the firmware update, it loaded and ran smooth. Use the USB flash drive that came with the player or any other usb flash drive to load the firmware update. Check the link below for instructions and update file from Sharp's website.

http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

I have just had this issue, apparently the firmware needs to be updated. I am at 1.38 but there is a newer version (1.65) available. Look at the following link:

http://www.pioneer.co.uk/uk/support/software/BDP-51FD/index.html#download_18

and look at 'Download the update instructions'. This will tell you how to check your current Firmware Version and how to update it if it is required.

Not sure if this is a question, but the answer is YES in order to watch Avatar on a Blu ray player without ethernet connection requires a firmware disc to download latest firmware.

Like Kelt67 said a firmware is needed....Avatar holds a lot of memory on the blu ray disc as that's one reason there are no trailers just strictly the movie and that's it on the blu ray....Avatar works perfectly fine in my PS3 but then my fiance tried watching on a regular Sony blu ray player and it just sits and loads forever....needs a firmware upgrade need to pop the firmware disc in and download by contacting your blu ray manufacture if no ethernet port on your blu ray player.