If you are heating somewhat and have lots of moisture the issue is with the venting.
For one reason or another the unit is unable to exhaust the moisture from the clothes. Check the following.
- Make sure there is air coming into the room the dryer is in (not in a closet with the door closed etc)
- Check the vent pipe behind the dryer. You are looking for kinks or restrictions. You may have to take it off and clean it out.
- check the venting between the wall behind the dryer and the outside, if this is plugged you can try using a long brush and vacuum from both sides or even a leaf blower if you have one, blow from inside to out so you do not make too big of mess, if you cannot get it clean you may have to hire someone to come professionally clean it.
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