The model designation for R13s is not usually on the upper and lower joints. If it was a Prestige, Tosca etc, it might have a little metal plaque on the top joint, but not on a regular R13.
Perhaps you could try a different repair technician - your run of the mill instrument repair person (even the guy who works where you bought it!) may not have the skills needed to really fine tune a professional instrument.
Not sure what you mean as barrel, Is the line present when receiving fax's/printing reports or just when doing a copy? Does it only do it when using doc feeder, if it is only 6months old then is under warranty
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