Kenmore Elite 45986 Front Load Washer Logo
Anonymous Posted on Apr 20, 2010

Kenmore Elite error message F 02

My kenmore elite washer is giving me an error message F 02, not draining

1 Answer

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  • Master 949 Answers
  • Posted on Apr 20, 2010
Anonymous
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Here is what the manufacture says about F02 - Below this are my comments

If the drain time exceeds eight minutes, the water valves are
turned off and “F/02” is flashed.

Press PAUSE/CANCEL two times to clear the display.
NOTE: After four minutes the “Sud” error will be displayed,
then four minutes later the “F/02” error code will be
displayed.

Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make
sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug inKenmore Elite error message F 02 - 2_bing.gif washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Phil's comments---->
If you washed a rug with a rubber backing or small articles like baby socks you may have a plugged up pump. To access the pump lay on the floor and remove the 3 screws holding the lower panel of washer on. Pull down and out on the panel to remove. Lay out a lot of towels under the unit, I mean a lot... Look in the center for a white cap about the diameter of a large cup, it will have a handle on it to turn, turn this left(counter clockwise) to unscrew. This will unscrew and pull out, but be careful when it comes out so does all the water. Clean out the trap that is in your hand and anything you see or feel in the sump area the trap came from. Reassemble and test. If this does not work you will more than likely need a new drain pump, that is the component on the right of that trap you just cleaned out.

Testimonial: "You are a Guru! Thank you so much for informing us about the "hidden" trap which housed an ankle sock, .90 & lint! works like a charm now!!"

  • Anonymous Jun 05, 2012

    Thank you! This was so easy and makes such a difference. My washer smelled SO bad before. 15 minutes or less, the hardest part was finding a star screw bit for the screws.

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http://www.youtube.com/results?search_query=kenmore+elite+front+load+washer+drain+pump+cleaning&oq=Kenmore+Elite+Front+Load+Washer+drain+pump+clean&gs_l=youtube.1.0.33i21l2.425000.427123.0.432800.6.6.0.0.0.0.410.1517.2-5j0j1.6.0...0.0...1ac.1.lQhVllMwg9M
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Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

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Hi


Thanks for using FixYa. F/02 error means Long Drain. If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed. Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
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"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


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If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.
Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump
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1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


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