Question about Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera
I am aware that many other people have posted similar problems but so far I haven't read about a solution. Here is my story...
When I first bought the camera, back in November 2009, it was fine. But then, every now and again, and even though the battery was fully charged up, it would display the every-annoying message: CHARGE THE BATTERY PACK. I'd switch it back on and nine times out of ten, it would power back up and perform with no problems. Over time however, thre problem began to get worse, with the CTBP message popping up opver 50% of the time, sometimes over and over and over.
I bought a new battery.
The very same thing happened, except not in a delayed fashion like the previous battery, but straight away. The message would pop up just when I would whip the camera out, seeing some wonderous sight in Kathmandu or Dhaka. And this problem continues to plague me to this day. I have no trust in the camera. But when it does work (which seems more and more random these days) it is fine.
What makes it even stranger is that when the CTBP message pops up, if I press the play button, then it will show me the photos I've taken and videos I've shot with no problem, but go back to the 'take photo' mode, and the message is still there. Then after maybe 10 attempts, it will power back up and show full battery strangth.
This is my first Canon camera and it may be my last.
Can anyone help, short of suggesting I visit a hardware shop to purchase a large hammer?
Actually, the problem here is that there isn't enough pressure on the battery. You need to put a small piece of cardboard on the battery facing the door to the battery chamber. That will force the battery onto the contacts a bit more.
Give it a try. It should work. That's how I got rid of the same error message.
Posted on Dec 15, 2010
My gf's Canon S90 has the same problem. I took the battery out to give the battery a longer life. When she inserted the battery, she putted in the wrong direction which means the three contact points of the battery were on the right (wrong) in stead of left (correct). After that, the camera keeps showing the error message" change the battery pack".
I think the reason why is because she pressed the battery in opposite direction so the three pins down there were bent.I used to a metal stick and pulled the pins back up a little bit. Now the camera is working fine. I dont think this is a SD card problem. I hope this fix can help!
Posted on Feb 14, 2011
Simple! with my Canon S90 had the same problem until I changed the SD card from LEXAR for a TOSHIBA SD card and the message " Change the Battery Pack"disappeared.
Posted on Aug 29, 2010
After reading all of the above I concentrated on the SD card. I tried it another Canon that I have and it came back with Card Error. I was unable to access the card to delete any photos/ videos.
I put the SD card into my computer and imported all the files, but this time I did not save the ones on the SD card but asked for them to be deleted after importing.
Eh presto it appears to have overcome my problem.
Posted on Sep 13, 2011
I think the message is wrong!
It should be "Check the battery" instead "Change battery pack"
Why do I buy new battery pack if it is contact problem?
Posted on Apr 11, 2013
I just cleaned the three contacts on the battery with a rubber eraser, then swabbed with alcohol and dried with canned air. Also dusted the compartment with canned air. The problem seems to have completely resolved.
Posted on Dec 24, 2012
I switched cards to no avail but I did take it to a Vietnamese camera shop where he scratched the surface of the battery clean and the contacts inside the camera. When I say cleaned I mean he used dentist tools and small files along with some alcohol. Turns out just a little humidity and some invisible corrosion appears causing this problem. Kind of surprised canon has not figured this out as it seems to be a problem with the powershot series. My gf camera did this and she has stopped using it until I came home and mimicked what the guy did. Works like new!
Posted on Apr 30, 2011
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Posted on Jan 02, 2017
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