Print "Error" Document won't print. "Error" appears when I click on the printer icon.

1. Press Select ( > ) to clear the error on the printer.
2. Reset the printer NVRAM:
   1. Press Menu.
   2. Press the down arrow until Configure appears, and then press Select ( > ).
   3. Press the down arrow until Maintenance appears, and then press Select ( > ).
   4. Press the down arrow until Init NVRAM appears, and then press Select ( > ).
   5. When Restart Printer appears, turn the printer off and then back on.
3. Change the PCL driver to binary mode and attempt to print the document again.
   1. Right-click the printer's icon in Printers and Faxes, and then click Printing Preferences.
   2. Click the Advanced tab.
   3. Click Bitmap Smoothing and change the setting to On, and then click OK.
4. If the error still occurs, Contact Technical Support.

Runaway print jobs are always a pain! First, power off your printer to stop it from wasting paper. If the power button doesn't work, pull its plug. That will stop the printing for now but your print job will probably restart when the power is resumed.

Whether you are using a PC or Mac, documents that you send to the printer are managed by a printer management service which is responsible for printing documents in the correct order and handling any printer problems that occur. When the printer is turned off, any documents you print will be saved (queued) for printing when the printer starts again. To fix your runaway printing problem you simply need to delete the copy of your large document that is still queued for printing.

On Windows you will see a small icon on the toolbar at the bottom right of your screen that looks like a printer. When you click on the icon you should see a window appear which has the name of your printer in the title bar (e.g. HP Deskjet) and a list of any documents waiting to be printed. To delete a print job, simply right-click on the document name in the list and select "Cancel". When asked "are you sure you want to cancel the document" click on YES and the document will be deleted from your printer queue. Repeat this for all documents in the list until it is empty, then you can restart your printer.

The process on a Mac is similar and even easier since you will see a bouncing printer icon with an exclamation point on it on your toolbar. Click on that icon to see the print queue, click on the document you want to delete and press the DELETE key to remove it.

ssue: ERROR: Printer is offline.
Solution: Set printer from Offline to Online

Set Printer Online If the printer is set Offline, an error message will appear and the print job will not complete.

1. Open Printers folder:
   
   Windows 7 users: click here.
   
   
   For Windows Vista
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
     
   For Windows XP Home Edition
   
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
   
   For Windows XP Professional Edition
   
   • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
   
   For Windows 2000/Me/98
   
   • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
   
   
   
2. Right-click your printer's icon and select 'Use Printer Online'. The document will print.
   
   
   
   
3. If the document does not print and the job remains queued, a printer icon will appear to the left of the time on the Windows taskbar.
   
   
   
   
4. Double-click on the printer icon to open the 'Printer' window.
   
   
5. Click on the document title below the 'Document Name' column.
   
   
6. From the 'Document' menu select 'Restart'.

1. Click the start icon, then click Devices and Printers.

2. Right-Click the printers icon and select See what's printing in the dropdown menu.


3. In the next screen click the printer tab. Use Printer Offline will have a check mark to the left of it. Click Use Printer Offline.



4. Close the window. The printer will now be used online.

Default Printer Issue
The wrong printer is set as the default. See the image below for an illustration.

What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:

1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
   -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.


2. Right-click on the printer icon, and click Set as Default Printer. A check mark displayed above the printer icon now identifies it as your default printer.


3. Try printing again.

Topic 3: Printer is "Offline"
The printer is set to Offline and the printer icon appears washed-out. See the image below for an illustration.

What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:

1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
   -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.


2. Right-click on the printer icon, and select Use Printer Online.


3. Try printing again.

Topic 4: Printer is not Ready
The printer is in an "Intervention Requested" state (e.g. paper jam, paper out) but no Windows print error notification message is displayed.
Explanation
The print job cleared the print queue. This means the print queue icon has disappeared from the notification area ('systray') of the task bar. The printer is holding the job, however, until the the printer is returned to a ready state.
What to do
Check the printer LCD, or operator panel menu, to verify that the printer is in a ready state. If not, return it to the required status.
Topic 5: Printer is Paused
The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.
Explanation
This is typically an end user error. Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).
What to do

1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)
2. Click on Printer in the upper left-hand corner of the menu bar.
3. Is there a check mark next to Pause Printing?
   
   -If yes, click on Pause Printing to turn off this Windows feature.
   -If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.

Topic 10: Windows Print Spooler Issue
A problem with the Windows print spooler is preventing successful printing.
What to try
Stop and start the Windows print spooler. To do this:

• -In Windows XP, click Start > Control Panel > Administrative Tools > Services, click on Print Spooler, click on Stop the service, and then click on Start the service.


• -In Windows Vista, click Start, type services.msc in the Start Search box, and then click services.msc in the Programs list. Right-click on Print Spooler, and then click Stop. Finally, right-click on Print Spooler again, and then click Start.

Remove the first print job from the print queue. To do this:

1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)


2. Click on the first job listed so that it is highlighted.


3. Click on Document in the top menu bar.


4. Click on Cancel.


5. Click Yes when you see: "Are you sure you want to cancel the selected jobs?"

Click here for illustration.
Topic 11: Other Issues
Other possible causes of a print job not printing include:

• -USB connection problem if locally connected only.


• -Firewall issues preventing communication.


• -Workplace virtual private networks (VPNs) preventing communication. VPN tunneling may be required to ensure successful communication. Enabling this feature may require network administrator approval and assistance.


• -Document formatting.


• -Driver settings.


• -Application-specific issues relating to the application's Printer Setup.

Topic 12: Last Resort
If you have tried all of the above suggestions to no avail, try the following:

1. Reboot your computer and try printing again.
2. Turn the printer off and on, and then try to print again.
3. Install a different printer driver, e.g. PCL, PostScript, HBP, or XPS driver.

Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.

1. On the Windows taskbar, double-click the printer icon located to the left of the time.
   
   
   
   
2. At the Printer window, select the print job, under 'Document Name' column, to highlight it.
   
   
3. From the 'Document' menu, select 'Cancel'.
   
   
4. Repeat steps two and three to cancel another print job.
   
   
5. Ifthe print job cannot be cancelled or will not stop printing, shut downthe compuer, disconnect the printer cable and then restart the computer.
   
1. Close the Printer window.
   
2. Shut down the computer.
   
3. Disconnect the printer cable (USB or parallel cable).
   
4. Restart the computer.
   
5. If a message window appears asking to cancel printing, select 'Yes'.
   
6. Verifythe printer icon no longer appears on the Windows taskbar. If the iconappears, double-click it and cancel the remaining print jobs asinstructed on steps two and three.
   
7. After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again.
   
   
6. Ifthe print job does not complete, it may be necessary to disconnect theprinter cable, power off and on the printer and then reconnecting thecable.

Unistall the printer(software) then let Windows reinstall the printer, only you have the drivers downloaded(from website link below) and tell it , the computer, where to find them, when asked.
http://h10025.www1.hp.com/ewfrf/wc/product?product=82029&lc=en&cc=us&dlc=en〈=en&cc=us

To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Try this only for windows user:


To resolve this, do the following :

1. Windows 2000: Go to Start, Settings, Printers.
   Windows XP: Go to Start, Control Panels, Printers and Faxes.
   
2. Right click on the printer icon and select Properties.
3. Click the Advanced tab.
4. Click the Print processor tab. The Print Processor screen appears.
5. Change the Print Processor to Winprint and change the Default data type to RAW .
6. Click OK in the Print processor screen.
7. Click Apply, then OK.

you need to log in as a full administrator access.. then remove any pending printer job... in the printer property..

Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.