My dish dvr "failed" & it has 60+ hours of important video;

Are you able to access any of your previous recordings?

Try unplugging the receiver for 10-15 seconds and plug back in. The receiver will reboot itself for you and should restore functionality of the DVR. If that doesn't work the hard drive has likely failed and we would need to send a replacement receiver.

Nick Franta
DISH Network Customer Service.

Hey there! Becki Barned with Dish Network customer service here!! I am sorry for your DVR issue! To get that resolved, if it has not been already, try to unplug the receiver from the power source for 10 seconds. If thsi does not work, a new receiver may be needed. Blog back if any other questions!!!!!

http://www.dishnetwork.com/downloads/user-guides/receivers/622_UserGuide.pdf
User guide. above.
You would have to connect up, using a PC & DVR software and some form of TV/Video recording Card, or USB device. Then connect up via AV, Composite, Yellow, Video. White & Red Audio. and "Capture" either live video & Audio, so basically whatever was viewed on the screen, would be "Recorded" on the PC, via the TV/Video interface device, if using a laptop, then a USB "Dongle" & software would be the best. In a Desktop, a PCI-I card would be Best, Then using the Software that comes with the devices, you "Record" with that and "Play" with the Dish DVR, and save, the Streamed Video & Audio to the PC. Now, If you have Component Out, on the Dish, then this is the one to use, If you choose this way, remember the Device you are going to use Must have a Component INPUT as well, as A Stereo Audio Input, so ensure the device you get has that feature.

Replace the receiver as the hard drive failed / is corrupted.
Thanks for using Fix Ya.

Hi ljdubas myname is Mike Houston of DISH Network and I was going over your post and if youare getting the "problem has been detected" and it still comes up after youunplug the receiver and plug it back in there is a problem with the DVR and itwill need to be replaced.

You will need the receiver replaced as the hard drive is developing an internal error.Thanks for using Fix Ya.

Remove all the External Storage devices, make sure that you Un-Plug them Completely including their Power. After Resting the Dish Receiver, Plug-In everything back on and try.

usually hard drive failure boils down to files not opening succesfully, or a random internal failure, not a physical issue with the hard drive, however because dish network repairs these issues on a large scale the fix is to wipe the software and start over which means all recordings are lost, unfortunately recovering these recordings is basically impossible... if you often record things which are imperative to your business i would suggest getting a 622/722 dvr which will allow you to download these recordings to an external hard drive via usb, you will have unlimited use uploading and downloading programs for a one time fee of about 40$

try using a better cable from the receiver to the tv. sometimes less expensive cables dont "ground " as well as they should after a few years. the more shielding the better. the cable here will sell you the cable much cheaper then going to any store and its better quality, even if your not a customer of cable.
hope this helps