I got a new 5th gen ipod nano & i've updated itunes, but itunes wont see my ipod nano. I've followed all the recommendations of reloading itune, restoring ipod checking USB cable, etc. Also i used to own a ipod classic and itunes keeps showing my previous ipod even though I removed itunes and reloaded it for my new ipod. I even deleted all my music to start new for the 5th gen ipod nano. I have windows XP and apple not helpful enough. I can't get anywhere with this. any suggestions?
I found this article on apples web site I thought it might be helpful
http://support.apple.com/kb/TS3218
Flip the iPod Nano's "Hold" switch to "OFF."
The iPod Nano cannot be turn on if the switch is set to "ON."
Reset the iPod Nano. Move the "Hold" switch to "ON" and then "OFF."
Then, press down the "Select" and "Menu" buttons on the Nano. Hold those buttons for about eight seconds.
The Apple logo will then become visible on the iPod Nano. Once this occurs, try turning the iPod Nano on once again.
Connect the iPod Nano to an iPod charger or a computer that is turned on via the iPod Nano's USB cord. Charge the Nano for at least 30 minutes.
Then, try to turn the Nano on.
Update the iPod Nano's software.
Connect the Nano to your computer via the player's USB cable. Open iTunes, and click the iPod Nano's name on the left part of iTunes.
Click the "Summary" option at the top of iTunes. Then, click on the "Check for Updates" button that's positioned in the middle of iTunes.
Follow the instructions that appear inside iTunes in order to install the updates on the Nano.
hope this helps
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