The person I am speaking with does not hear me. The microphone function does not appear to be working. I have adjusted the volume and that's not the problem. I have plugged both jacks (microphone and speaker) into my PC hard drive and am using my PC to talk on Skype. Can you provide advice? Thanks, Paul

there might a problem with mic on your friends phone do get a new one ......

Please see the link below for the User's Guide.

• Headset is muted. Long press (3 sec.) the volume down button on headset to unmute the microphone. See page 16.
• Improper positioning of voice tube. Try various other positions.
• Voice tube may be clogged. Remove voice tube and test to see if callers can hear you without it. If they can, then replace the clogged voice tube. See page 18.
• Speaking volume is too low. Increase the speaking volume by
adjusting the speaking volume minor adjust buttons on the base unit as described on page 16. If the volume is still too low, select another speaking volume major adjust setting as described on page 16.
• Incorrect configuration dial setting for your phone. Try other
phone configuration dial settings on the base unit. Ensure the
selected number is in line with the position indicator. See page 14.

Plantronics CS70 User's Guide

Good luck from Headsets Direct!

How to adjust microphone volumeTo adjust the volume for your microphone in Windows 7 or Windows Vista, follow these steps:

1. Click Start, type mmsys.cpl in the Start Search box, and then press ENTER.
2. In the Sound dialog box, click the Recording tab.
3. Click Microphone, and then click Properties. Note Make sure that Working appears under Microphone. If Working does not appear, click Microphone, and then click Set Default.
4. In the Microphone Properties dialog box, click the Custom tab.
5. Select or clear the Microphone Boost check box.
6. Click the Levels tab.
7. Adjust the volume slider to the level that you want, and then click OK.
8. Click OK to close the Sound dialog box.

How to adjust the voice setting

1. Start the game.
2. Sign in to LIVE (use the Guide).
3. Click Personal Settings.
4. Click Voice.
5. Make sure that the Recording volume level meter registers at least one bar when you speak.
6. Click Done.

How to adjust Windows volume settings

1. Double-click the volume icon in the task bar.
2. Click Mixer.
3. Move the sliders up or down as appropriate.
   
   Note You can also click the speaker icon at the base of each slider to toggle "mute" on or off.

Dynamike Gain Control varies the microphone sensitivity. When set fully clockwise, it is very sensitive - and will be able to "hear" background noises easily. This position also can cause your voice to be distorted or garbled when approaching maximum under the right conditions as well as causing "bleed over" to adjacent channels. When set to minimum, you will need to speak clearly and directly into the microphone to be heard. Most people find a setting somewhere in the middle works best.

You should adjust the level to suit those that are listening to you by asking them if it sounds OK. This prevents them from having to turn their volume down whenever you speak. In a "one-to-one" conversation it is not as noticeable. The trouble comes when 3 or more are conversing. The third person's audio may be low or normal - and the listeners set their radio's volume so that they can hear that person easily. Then you transmit with booming mic audio and everyone scrambles to turn down the volume to save their ears / speakers. This can be very frustrating for the others having to constantly adjust the radio volume whenever you speak.

I hope this helps and good luck. Please rate my reply - thanks.

All drivers for this PC can me found at http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3650962#N142
Generally speaking, however, microphones do not have drivers. You should make sure that the recording volume for your microphone is turned up.
How to adjust microphone volumeTo adjust the volume for your microphone in Windows 7 or Windows Vista, follow these steps:

1. Click Start , type mmsys.cpl in the Start Search box, and then press ENTER.
2. In the Sound dialog box, click the Recording tab.
3. Click Microphone, and then click Properties. Note Make sure that Working appears under Microphone. If Working does not appear, click Microphone, and then click Set Default.
4. In the Microphone Properties dialog box, click the Custom tab.
5. Select or clear the Microphone Boost check box.
6. Click the Levels tab.
7. Adjust the volume slider to the level that you want, and then click OK.
8. Click OK to close the Sound dialog box.

If the other person can hear you then YOUR microphone is working fine.
The reason may be that his microphone is faulty (solution below)
Otherwise:

1. Make sure the volume is turned up on your speakers (and if using external speakers they are plugged in / turned on) . To increase volume go to Control Panel, Sounds & Audio Devices and adjust the slider on "Device Volume" . Also click on "Loudspeaker Volume" and adjust the sliders there as necessary.
2. Can you hear other sounds (like playing music or videos)? If yes then you need to adjust the audio settings for your calling program (skype or whatever). Launch the appropriate program Click on Tools and ' test audio properties' on the program tool-bar. Follow the instructions on the screen.
3. Try plugging in headphones and see if you can hear better on them.

Using a microphone with computer

To use any microphone with your computer you will need to enable it in control panel. The following instructions are for Windows XP but are broadly similar for Vista and Win7

Click START, CONTROL PANEL, SOUNDS & AUDIO DEVICES

Click VOICE

In the Sounds & Audio Devices Properties window locate the SOUND PLAYBACK box and click the VOLUME button. Make sure that there is not a tick (check-mark) in the MUTE box against microphone in the list of devices and that the volume slider is at the top of the scale.

Also make sure that the MUTE ALL box isn't checked before closing the window.

Now click the VOLUME button in the SOUND RECORDING BOX. Here you need to SELECT microphone as an input source for recording (as opposed to un-checking mute in the playback controls).

NOTE if microphone is not listed in the 2 sets of volume controls click OPTIONS, PROPERTIES on the tool-bar and place a check against microphone in the list entitled 'show the following volume controls' and then click OK.

That should be it.

at your taskbar find the speaker icon near the clock

then right click it then choose adjust audio properties

then adjust your microphone volume

also check the microphone plug if it is plugged to the right port

pls rate if this thing helps

thanks

I'm assuming your speakers work and you're running Windows XP. Please correct me if otherwise.

There are two settings for the microphone in Windows XP. One is for the volume of the mic you hear through the speakers. The other is for the recording volume of the microphone (and the volume others here when you speak to them through Skype or another program).

First check the recording volume:
Volume Manager (double click on speaker icon on your taskbar) -> Options -> Properties -> Recording -> OK -> Make sure the Microphone slider is at least halfway turned up and make sure the Microphone is selected

Next check the playback volume:
Volume Manager -> Options -> Properties -> Playback -> OK -> Make sure the Microphone isn't muted and adjust the volume according to your preferences

Transmit volume adjustment
Adjust the volume of transmitted sound according to personal preference.
To adjust the volume:
1. Make a telephone call and ask the person you are calling to assist
you.
2. Press the +/– buttons on the headset simultaneously for 2 seconds.
A beep will indicate when 2 seconds has passed.
3. Adjust the volume level by pressing the + or – button.
4. When the person you are speaking with fi nds the volume of your
voice appropriate, press the +/– buttons simultaneously for 2
seconds. This setting is now stored in the headset.

A Copy of the manual is avaliable at:

http://www.onedirect.es/files/GN%20Netcom-ES/GN%20Netcom%209120%20manual.pdf

You must have Adobe Reader to view it and the instructions are on page PDF page 3 or manual page 6. Adobe Reader is avaliable for download at:

http://www.adobe.com/products/acrobat/readstep2.html

I, too, am experiencing the same problem. Even took it in to the Geek Squad and they think it might be a software imcompatabiliity issue. No help whatsoever........JP