SOURCE: lexmark x6650 will not identify new cartridges
Please contact Lexmark Technical Support and let them know that you need two replacement cartridges for the two defective ones you have.
Make sure that you purchased factory new Lexmark cartridges, not cartridges that have been refilled and repackaged by a third party company.
Don
Creating Customers For Life
SOURCE: I have a Lexmark X6650. Page 1 will not print
I suggest you uninstall the Lexmark software by clicking on the Windows logo Start menu > Programs > Lexmark 6600 Series folder > Tools > Uninstall. Then, restart pc. If you're connected via the USB cable, unplug the Lexmark printer from your computer. Once pc is on, check if your Vista is running on 32-bit or 64-bit operating system by clicking on the Windows logo Start menu > right click on Computer > Properties. To reinstall, I recommend you use the updated driver from the Lexmark website. For the driver, just click on this link: http://bit.ly/bABYA9 (for 32-bit) or this link: http://bit.ly/bYPUEK (for 64-bit). Download and install the software. Follow the instructions. Hope the helps. Let me know if you still need assistance. Thanks.
Creating Customers For Life
SOURCE: keep getting a carrier jam
Try to open the printer cover and remove the cartridges. While the cover is open, check for a transparent strip(encoder strip) that may gotten unseated from its position. If transparent strip is still in position behind the cartridge carrier assembly, check the carrier path and make sure there are no debris or obstructions along its path.
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What is the operating system of your computer? If Vista or Windows 7, is it running on 32-bit or 64-bit operating system? To check, click on the Windows logo Start menu > right click on Computer > Properties. Are you getting any particular error message?
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