My razzle. headphones only to hear sound.

sounds like it is in headphone mode check if there is a setting for headphone mode.

change speaker earpiece

The problem with your phone is that the earpiece on your phone is bad that is why you cannot hear the party calling you or hear anything while you call.

All you need to do is to replace the earpiece on your phone and you will see that you can hear whoever you are talking to on your phone.

Change the earpiece on your phone and you will see that the problem is solved. meanwhile, you can keep using the headset pending the time you will replace the earpiece.

Take care.

The problem with your phone is that the earpiece on your phone is bad that is why you cannot hear the party calling you or hear anything while you call.

All you need to do is to replace the earpiece on your phone and you will see that you can hear whoever you are talking to on your phone.

Change the earpiece on your phone and you will see that the problem is solved. meanwhile, you can keep using the headset pending the time you will replace the earpiece.

Take care.

Hello,

This is not a setting problem, the problem is that the earpiece of your phone is bad that is why you cannot hear callers voice.

The speaker you put it is for the ringer, it does not have anything to do with earpiece and you can hear your caller through it.

To fix your earpiece problem because you cannot be putting your phone on speakers always because atimes you will want privacy.

To fix the earpiece problem, you will need to replace the earpiece on your phone in other for you to hear your caller. just change the earpiece as advice and you will see that the problem is solve.

Take care.

Hey! That worked for me. Thanks butterfly!

I had this very same thing happen to me yesterday after listening to music with my headphones. After unplugging them, the speaker would no longer work nor the speakerphone.

After trying many things without success, I was finally able to resolve this by plugging back in the headphone cable and pushing the jack around a little bit to the side until I could hear sound.

I did this while trying to place an MP3 just to make it easier. So far this has worked fine. But now I am reluctant to use the headphones any more.
I know your post was several months ago so this may or may not be helpful.

Same here. I tried many things but cannot ring it back to headset mode. I continuously see the headphone icon shown in the phone, so it seems that the phone thinks that it is still connected to earphones. Sometimes, it works fine, but mostly it does not. If I connect the phone on bluetooth earphones, it works fine.
Any help will be appreciated.

your cellphone earpiece is damaged or loose contact.