Zebra Symbol MC5590 Wireless Enterprise Digital Assistant Barcode Scanner Logo

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Posted on Apr 11, 2010
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MC5590 - Can Not Scan All Bar Code

Hi, My Name Amir.

I bought 1 unit Motorola MC5590, but some of the barcode can be scanned, and some of another barcode can not be scanned.

Why??

  • Anonymous May 28, 2010

    Hello Amir, the answer can vary depending on symbology and the quality of print. What symbology are your barocdes? ARe they all the same?

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1 Answer

Max Quido

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  • Expert 117 Answers
  • Posted on Aug 27, 2010
Max Quido
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You would need to configure the MC55 for the specific barcodes and lengths, there are some defaults values preinstalled. You can change them in the settings of your Scan Application.

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Symbol hand scanner will not scan single digit *1*

Hi

Contact Motorola Solutions Get Support or Zebra Technologies
Support Downloads. They aren't helping on FixYa yet so it is best to reach out directly.

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Motorola Mobility Support
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How do I track Barcodes?

<p> <p>Bar codes are machine-readable representation of data. They have expanded the complexity of the original data representation in various widths and spacing of vertical lines in use today that use of squares, dots and other shapes and patterns can make. Originally, bar codes only in businesses such as supermarkets to track inventory. Today, they are included in all phases of the business, including the identification of everything from business equipment to identify individuals. Bar code tracking can be achieved by reading an optical scan or scan a picture special. To detect barcodes, decoding software, such as applying bar code scanner Brothersoft.com is used. This article explains how to detect barcodes. <br /> <p><br /> <p>1. Download and install the bar code scanner, bar code program tracking available free on many sites. <br /> <p><br /> <p>2. Take a digital photo or scan the barcode image you want to track. <br /> <p><br /> <p>3. Select "Browse" in the scanner software barcode. Select the barcode image in step 1. <br /> <p><br /> <p>4. Choose "extract" the barcode to retrieve. <br /> <p><br /> <p>5. Repeat steps 2 through step 4 for all bar code tracking and identification. <br />
on Jun 26, 2011 • Computers & Internet
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Why i cannot scan 1 digit number

Did you make the barcodes using Code 39 or 3 of 9? If so, the scanner defaults to reading between 2 and 55 character Code 39 barcodes. Go to the Motorola Solutions support portal and search for Article ADC-00404 portal motorolasolutions com. Print the article and scan the Code 39 Any Length barcode. Once this is done the scanner will read all Code 39 barcodes.
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Hello, I am with Motorola and have a MC5590. The scanner function does not appear to be working. I have version 6.5. Do you have an instruction set that can test the functionality of the scanner? Thank...

Hello Glenn,
to test the scanner I would suggest to download and install the Datawedge application. It is an desktop installation. As you will connect your MC55 to the Desktop per Active Sync the application will be installed also to your MC55.

The DataWedge aplication will activate the scanner and the decoded barcode is sent as usual keypad input to the system. The application is running in background, if you scan a barcode a pop-up window will come up. Or if another application is running it will send the input to the application.


To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685
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Hi all i am trying to use barcode scanner in Motorola MC55 Handheld Mobile Computer. i have installed data wedge from...

Hello, Datamatrix is 2D Symbology. Actually this MC55 is a model with 1D Laser Scan engine. The laser cant scan 2D barcodes, therefore he is not decoding the datamatrix barcode.
You would need an MC55 with an 2D Imager or with Camera to scan 2D Barcodes.
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The scanner will not scan any barcodes. The red light lights up but nothing ever happens

The barcode is probably not enabled in factory settings. I would propose to use the manufacturers software called DataWedge, provided at support.symbol.com and check again. If you still have no luck try to find out which kind of barcode is it, by the producer and enable it in the settings of the software. Or better just select the option "Enable All" in the Basic configuration of DataWedge
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I have third party software to initiate scanner functions on the Motorola but they do not work. In fact I cannot even scan without using the "Rapid Deployment Client" provided with the hardware.How do I...

DataWedge is an Application provided by Symbol/Motorola to enable the scanning module also for application without the driver. Scanned barcode is sent like an usual keyboard input.
There can be just one active application using the barcode scanner. If you are running DataWedge, you would need to stop it before starting any other application with built-in scanner drivers.
To stop DataWedge just click on the barcode icon in a right down corner and select - Disable DataWedge
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Motorola MC5590 is not able to scan barcode

Hello,

download the datawedge file for the mc55. Its probably not loaded and configured. Once you have this file on the device and you need additional information please let me know

Here is the version 3.1.7
http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12465&sliceId=&dialogID=162320658&stateId=1%200%20162316370


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