KitchenAid Artisan Series Tilt-Head Stand Mixer Logo
Posted on Apr 10, 2010
Answered by a Fixya Expert

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Mixer head is loose beater scrapes bottom of bowl makes loud thumping noise

1 Answer

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  • Expert 130 Answers
  • Posted on Apr 11, 2010
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I assume you mean that the top half of the mixer, above the pivot pin, moves with respect to the lower half of the mixer, the stand part. There is a pin on which the top half pivots which becomes loose.

Turn the mixer over and look up where the pin goes through the two pieces. There is a screw there which secures the pin. Tap the pin into position and tighten the screw.

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The mixing section has a gap in between

Do you mean the beater is not touching the bottom of the bowl? AS in there is a gap between the beater and the bottom of the bowl so it is not mixing all the ingriedients?
If you have a Tilt-head style mixer, you can adjust the beater/bowl clearance by turning out the adjusting screw. Place your bowl on the bowl screw cap, Place the flat beater on the agitator shaft and lower the head of the mixer so the beater is at the bottom of the bowl. There should be a 1/16" clearance between the bowl and the beater, if the beater is too close to the bowl turn in the adjusting screw, and if the beater is too far away turn out the adjusting screw. The adjusting screw can be located by tilting the head of the mixer back, and in the neck of the mixer you will see a flat head adjusting screw.
However if you have a bowl lift mixer and the bowl is too far from the mixer there are a few different way to fix that problem. If the bowl and beater are too far apart start by adjusting the adjustment screw. On this mixer the adjustment screw is under the head. Remove the bowl, and beater and lay the mixer on its back. You should be able to see under the head a screw sticking out, it does not have a head, but a little slot in the screw, use a flat head screw and adjust the beat 1/4 turn. Put the beater and bowl back on and test mixer to see if it the beater has a 1/16" clearance. If it doesn't adjust the screw and 1/4 turn. If after adjusting the screw the beater and bowl still have too much clearance use a mallet and tap both sides of the yoke arm up evenly until 1/16" beater to bowl clearance is met.
You can use the same dime test in the bowl to make sure you have the correct 1/16" measurement for the beater/bowl distance.
Thank you,
Colleen
MendingShed.com
800-339-9297
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When raised to do whipping my professional 550 hd mixer attachment does not scrap the bowl to mix properly

You can adjust the mixer bowl up and down slightly. If you lower your bowl and look at the back you will see a little screw, it looks like a flat head screw and it is on the "neck" of the mixer.
You can raise and lower the bowl by adjusting this cam screw. You can tell that your bowl is adjust correctly by attaching the flat beater and put a dime in the bottom of the bowl, the beater should just barely touch the dime and move it around the bottom of the bowl.

The beater will not scrape the sides of the bowl, if you are wanting the sides of the bowl scraped I would recommend the Flex Edge Beater made by KitchenAid which is basically a flat beater with a rubberized edge which will scrape the side of the bowl as it rotates.

Here is a link to the flex edge beater on our website: http://www.mendingshed.com/kfe6l.html
Let me know if you have any other questions.
Thank you,
ColleenCustomer ServiceMendingShed.com800-339-9297
0helpful
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Hi, I have this mixer for 5 years now and never had a problem until today. I was making bread using the mixer and all of a sudden, the hook started scraping the bowl and taking off the paint. It is as if...

Attach the Flat Beater to the Beater Shaft, and raise the bowl.
If the beater touches the bottom of the bowl then inspect the
Agitator shaft : the retaining ring should be leveled with the
surface of the Planetary. If not, then of course the bottom of
the beater will start scraping the bowl. You can use a rubber
mallet to tap the shaft back in.
1helpful
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I just got my mixer a few weeks ago for Christmas. I have made cookies twice. My problem is that the bottom of the bowl doesn't get scraped. The first time, I ended up putting more flour in the dough...

Put the flat beater on and mount the bowl to the machine. Now look for the screw next to where the beater mounts on the head- this is the adjusting screw. Turn it counterclockwise to lower the beater, just a quarter of a turn, and then check where it's running in the bowl. Repeat as necessary. If you need to raise the beater, just turn the screw the other way.

lp
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Top wobbles and beaters scrape bottom of mixing bowl when in use

Turn the mixer over and look up where the pin goes through the two pieces. There is a screw there which secures the pin. Tap the pin into position and tighten the screw.
2helpful
1answer

Can you lengthen the beater by loosing a screw?

Hi, KLOEHR, your beater will not lengthen by losing a screw. However, if you lost your Beater to Bowl Clearance adjustment screw, then it might appear that your beater had ‘grown’ because now the beater may be touching the bottom of your mixing bowl, where previously it had not. Simply said, the beater didn’t grow the mixer head drooped.
You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: KSM5PSWW0.pdf (2930.74 KB) and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
0815c25.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
24b5d86.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
4helpful
1answer

Have a kitchenaid artesian mixer need to adjust beater depth-it is scraping the bottom of the bowl. Model #KSM150PSEr 325 watts

Hi KELLYSERMAN, this should be pretty easy to do by yourself the instructions for adjusting your beater to bowl clearance is in your Owners Manual. I you don’t have the original manual you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM150 and select the file listed for your model that appears under Owners Manuals (66): KSM150PSER1 (732.33KB) and save that file to your PC. Turn to Page 14 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
a4417ef.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

I hope this helps! – Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
2helpful
1answer

The bowl fits too close to the mixing blade and has scraped some of the surface from the blade. I can not find the book

VLCMM: You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of yourOwners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals: KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC. You’llneed to have Adobe Reader to be able to open it. Turn to Page 11 and you will find theinstructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface ofbowl.
If you over adjust the screw, the bowl lock lever may not lockinto place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flatbeater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface ofbowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!. hslincoln
1helpful
1answer

Professional 600 - makes loud noise when mixing,often stops as it blends 8 cups of bread flour and "needs a break", flat beater seems to get caught on bottom of bowl - this mixer is 1 yr. old!!

Several things:

The Professional 600 has a metal gear housing with a metal gearing. Because of this, the Professional 600 will generally run louder than other stand mixers that may have a nylon/metal mesh gearing.

How long is the bread dough being mixed for? Kitchenaid stand mixers must be used on speed 2 for bread doughs, using the spiral shaped dough hook, and mixing for no longer than 7 minutes.

If the flat beater is getting caught on the bottom of the bowl, pleasure assure the bowl is being seated correctly. You will place the bowl on the mixer arms on the left and right hand side. You will also want to take your fingers along the back of the bowl, where it butts up against the base of the mixer, and press downward. You will hear an audible click as the bowl falls into a spring latch and allows the bowl to sit flush and secure. If this is not being done, the flat beater may strike the bottom of the bowl.

If this was not the cause of the problem, please consult your Use and Care Guide about the beater to bowl adjustment. This is an easy adjustment made with a flat head screwdriver that can quickly correct the problem of a flat beater hitting the bottom of the bowl.
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