Question about KitchenAid KCMS145J Microwave Oven

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Our 5 year old oven's interior surface appears to

Our 5 y/o oven's interior surface appears to be rusting through the interior panel in the back lower corner and the turn table track. We've only used mild cleaners as needed to clean food stains. Is there anyway to stop the rust? Is this a covered warranty problem?

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Call kitchenaid and complain they might fix it under warranty or replace the unit,, or possibly heard of this and have a fix i persoonally never heard about it good luck mate

Posted on Apr 10, 2010

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1 Answer

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Hi,

Scratches and bare spots are fairly common, but should be addressed as soon as they arise so the corrosion will not spread and arcing does not occur.

Unplug the power cord and remove the turntable and the support that is under the turntable. Clean the surface of the support wheels or any other part that rubs on the oven cavity.

Take some mild sanding cloth or scotchbright and clean the bare and rusted areas in the microwave. Use appliance touch up paint to re-coat the surface. You can find the touch up at most anywhere that sells appliances, it comes in a plastic bottle similar in appearance to fingernail polish, yes it does have a brush inside.

Let it dry per the instructions on the bottle or 24 hours if not specified.

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Ge jvm1542bf001 has rust discoloration on glass part of door. Took door off, removed handle. Is there a way to access the inner surface to rid grid of rust?


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I have 3large brown stains on the lower portion of the back panel


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Hello SusanWargin,
In my opinion ( and that is all it is).. I have always stood by the old litmus test whereby : if the cost to repair is close to or exceeds the cost to replace, then replacement makes sense. From the description you've presented and considering your micro is 12 years old, there is a reasonable chance that other components ( magnetron, transformer et al) will begin failing and end up costing more and more. So.. I would support your decision to replace with a new one. (again, this is only my opinion but I say this with sincerety and some experience with these appliances) ...Good Luck deciding..

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1 Answer

Deep hard core cleaning


From GEAppliances.com: Microwave - Cleaning Recommendations To minimize the possibility of electric shock, unplug the microwave from the power supply before attempting any maintenance or cleaning. Spills and spatters clean up easily with a damp, soapy paper towel or sponge. It is best to clean soil as soon as it appears. Baking soda and water may also be used. If the food has cooked onto the interior, heat one cup of water on full power for three minutes. The heat and steam help to soften the food. After the three minutes, allow five additional minutes stand time then clean as usual. A non-abrasive scrubbing pad cleaner works well for stubborn stains. You may use mild dish washing liquid or cleaners specifically listed for cleaning interiors of microwave ovens such as MicroBryte® (wx10x3030) or Microwave Oven Magic®. We do not recommend using other detergent based cleaners because they can cause the plastic parts to crack. You may purchase microwave interior cleaner by calling our parts department at 1-800-626-2002, on-line from GE Parts or from your local grocer. For stainless steel interiors of microwave/convection models, we recommend a plastic, soap-filled scouring pad. Rubbing gently with this pad will help remove soil. For the door surfaces (both interior and exterior) We recommend you use only mild, non-abrasive soaps, or detergents applied with a sponge, or soft cloth. For the control panel Wipe with a soft, damp cloth. Dry immediately with a soft cloth. Do not spray any solution directly onto the controls Important: Commercial Oven Cleaners, abrasive cleaners, or cleaners containing ammonia or bleach (can make the plastic brittle) should not be used on any part of the microwave. -- From me - Maybe local restaurants in your area would have some tips? Otherwise, try a Google search for keywords: cleaning stainless steel oven

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