American Standard Colony 2388.012.222 Linen Two-Piece Round Front Toilet Logo
Posted on Apr 10, 2010
Answered by a Fixya Expert

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After installing, the water level in the bowl filles to proper level then it drops down quickly. There aren't any leaks. I did not have this problem with the toilet that was their before. Any suggestions? I also replaced the wax ring twice.

  • 80stech May 11, 2010

    Are you sure it is the water level in the bowl and not the tank that is dropping?

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  • Posted on Apr 10, 2010
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My first thought would be a siphoning affect happening from improper venting or waste line fall. However since the problem did not exist before then probably not likely. My next guess would be since it is new (I'm Assuming) that there must be a flaw (Crack) inside the toilet somewhere where it curves up and then back down into the flange area. Unfortunatly you probably wont be able to see this crack. My suggestion is to un-install and replace. It is not the wax ring. I hope this helps you at least be able to make a decision. Thanks for using FIXYA, Good Luck. Jeff

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