Hello :
The internal coupling of the zoom lens is somewhat fragile, and a slight tap at the wrong time can mess up the system. It could have been something as small as a bump while it was being carried in your pocket. The problem is that you'll have to pay for repairs on it since technically it's not a camera error . It's better to call Canon for help .
PLEASE DON'T FORGET TO RATE !
good luck .
Hi there its happens when the lens not ready for work. Some how its not able to stable his focus method. That's why its stuck. There is a chances of lens guide pin disturbed or damaged & thats why continues failure. Its mean he inform you there is a system error. So please visit the service center for repair that. Its a very common & repairable problem. Thanks
Dust is your enemy, along with candy, and all that other stuff that collects at the bottom of any camera bag.
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