What charge for this service?

Hi,

Actually there are no hidden screws on your Electrolux Epic model. This is the newer plastic body canister made by Aerus Electrolux. In order to open the vacuum cleaner to inspect the motor, first open the vacuum bag door and remove the vacuum bag. After the vacuum bag has been removed, keep the vacuum bag door open.

The two rubber furniture guards on both sides of the vacuum cleaner are actually what are holding the top housing and the bottom housing together. You'll need to slide both of these rubber furniture guards off in order to open the rest of the vacuum cleaner. They slide forward towards the vacuum bag housing which is why the door needs to be open.

In order to get these slides started, it's sometimes necessary to put a flat head screwdriver in between the back of the furniture guard and the start of the cord reel housing. Right after the rubber starts behind the word Electrolux. Fit a flat head screw driver in this gap, and it's sometimes easier to use a hammer, and hit the screw driver that's on the furniture guard facing the front of the vacuum.

With a little perseverance, you should be able to get the slide started, and when the slide starts to come out past the vacuum bag housing, simply grab the end of it with a pair of pliers, and pull the rest of it out of the vacuum.

Do this on both sides of the vacuum, and you'll be able to separate the two housings, and get access into the motor compartment.

If you have any problems, or would like me to take a few pictures of this being done, I'd be happy to do so. Please just rate my repair as helpful if you found this advice useful. I really do appreciate this.

Thank you,

Chris J.
GoVacuum