Check your fax set up... for example doe yoyu have an answering machine in house or do you have to dial out to get messages? if its an answering machine change the rings to answer on the fax machine to at least 2 rings after the answering machine answers
if its voicemail/answering service the machine may not answer at all.
if it is a shared line but with a different number specifically for the fax try a distinctive ring for the fax line and make sure the auto answer light is on. if the auto answer is not on... then the fax will not answer
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 3.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
Fax
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and
receive.
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