How do i change the frequency on the fan unit?

Try using the remote much closer to one of the units at a time. If that doesn’t work you’ll have to do it manually or get a different brand for one fan.

You probably need a new receiver.

Check the frequency on the receiver & transmitter to make sure they match.

The simple solution is to turn the wall switch OFF when, the fan is not in use. I really don't think the remote alone is the culprit. Because, you say it happens even when it's in the bureau or in another room. Remote controls for ceiling fans have a very short range and are generally infrared remotes, rather than radio frequency remotes. So, if the infrared signal does not reach the receiver's sensor in the fan, it won't function. If it's a radio frequency remote control, do you have any other remote controlled fans in the house? If so, does the suspect fan seem to turn ON after you have activated the other fan? If that happens, it means both remote controls are on the same frequency. Changing the frequency of one, should solve the problem. See your Owner's Manual for directions on how to reprogram the frequency codes.

If none of the above solves the problem, maybe you should contact the "Ghost Hunters" TV show.

Hope this helped you troubleshoot and solve the problem. Thanks for choosing FixYa.

As long as you have the pins in the same position on both the remote and receiver, everything should work fine.

This is likely caused by stray frequencies in the neighborhood. Change the frequency on your system and see if the lights go off less frequently.

See the manual for the remote system. You'll need to go into the top of the fan and change some little switches (dip switches) and set the same frequency on the transmitter (what most call "the remote").

Charlie

The fan receiver is receiving signals of the proper frequency from sources other than your remote. This is very common. Could even be your neighbors remote...if you have neighbors...

If it's a real problem for you, you could try changing the frequency on your units (see owner's manual) -- that might help, or it might make it worse.

There should be dip switches in/on both the remote control and the ceiling fan that enable you to change the control frequency. The only thing that you have to ensure is that the two components are set to a matching frequency.

The switches in the remote are located in the battery compartment just above the batteries. Remove the dome on the ceiling fan and you should find the switches for that unit. Just compare the two and match whatever changes you make from one unit to the other.
Originally answered by d0n0r in this question

There should be dip switches in/on both the remote control and the ceiling fan that enable you to change the control frequency. The only thing that you have to ensure is that the two components are set to a matching frequency.

The switches in the remote are located in the battery compartment just above the batteries. Remove the dome on the ceiling fan and you should find the switches for that unit. Just compare the two and match whatever changes you make from one unit to the other.

your remote and fan is set to someone elses frequency by little toggle switches
you will have to remove fan to where it hangs make sure power off
find the remote sensor inside electric case at ceiling in the fan
this is a dip switch to control frequencies

you will see something like this adjust the dip switches
means change the dip switch for fan
then on remote open the remote battery pack find the dip switch in there
change those dip switches to the same as in ceiling fan
put fan together and turn back on power
your fan should now not pick up the other frequency of another remote and they have a span of about 50 yards to pick up frequencies