First I have a couple of questions for your question on how ti fix your Brinkmann Gas Grill, Model 810-8501-S
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1). Did you push the igniter for 3-5 seconds after you turned on the Sear Burner (remember, this needs to be done AFTER you've turned the control knob to HIGH).
2). Once the burner is lit, you then need to continue to PUSH & HOLD the control knob for another 30 seconds as this somehow seals the deal, thus this should solve the problem.
3). However, if this does NOT work, you may have a defective Sear Burner and the best thing to do is to contact the Customer Service Department over at Brinkmann:
* The Brinkmann Corporation
Attn: Customer Service
4215 McEwen Road
Dallas, TX 75244
Toll Free:
(800) 468-5252
Local:
(972) 716-4262
OR you may send them an email through this link:
http://brinkmann.net/Customer%20Service/ContactUs.aspx
Hope this helps!
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