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Go to the following site and go down to the CIF section you will see the appropriate model. There download in your operating system. http://www.vupointsolutions.com/downloads.php?d=drivers
hi there
you don't need the vu point software
plug your camera in to the p.c.
open (my) computer
look for a hard drive icon that was not there before
this will be your camera's hard drive
open it and look through the folders
one of which will have your pics
copy and paste to wherever you like
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