Water leaking on floor when pumping empty - Kenmore Washing Machines

Is water leaking on the floor? Do you hear it running in the drain? Drain hose should be as high as washer top, otherwise water will siphon out, if pump is running might electical issue. Try that first.

Did you check the front floor board,heater core could be leaking?

if says full and leaking on floor. it is full, you say empty, why make sure that it is empty, sensor in container to check level, so if it is empty, sensor fault, but leaking on floor, would indicate sensor ok, and container full

your pump seals are bad,this is a cover to keep the pump dry if something up above leaked,but from the pics it looks to be the pump especially with all the water leaking,just replace the pump unit

Hello.

When you are doing your laundry and you notice water on the floor that should not be there. A moderately handy homeowner will be able to identify and fix many kinds of leaks. Doing the service your self can save you the cost and hassle of having a service technician come out. Small leaks lead to large ones quickly, and that can result in ruined flooring and the possibility of mold growth. Fix most leaks in a day or less, with purchased parts from supply houses or home improvement stores.

Here are Instructions and tools Needed to solve the problem

• Flashlight ,Adjustable wrench ,Flathead and Philips screwdrivers

1. Water Supply Leaks

1 Find the source of the leak. Turn on the machine while it is empty, and then look behind it with a flashlight while the tub is filling. Pay close attention to the hoses, and look for drips or running water. Some drips may start out slow, but gain momentum with continued water pressure.

2 Turn the water off. Often, if the water is leaking from the fitting where the hose attaches to the tap in the wall, you need to replace the hose gaskets. Unscrew the hose from the tap by hand or by using an adjustable wrench. Use a flathead screwdriver to pry the old gasket out. Place a new gasket in the hose connection where the old one was removed.

3 Turn the water on, and check for leaks again. If a leak is at the fitting or elsewhere on the hose itself, replace the entire hose and gasket assembly. Turn the water on again, and check for leaks. If the machine still leaks, check your work, and then look for other causes.
2. Pump Replacement 1Move the dial to the end of the wash cycle to drain the water from the tub. Turn the water off at the wall supply taps.

2 Remove the top of the washer. In many models, the top pops up when you apply upward pressure to the front of the washer at the joint. Sometimes, you may have to remove part of the instrument panel, which is attached with screws.

3 Look into the cabinet around the tub to find the pump. Pumps are either direct-drive or belt-driven. If you see a belt, you have a belt-driven pump. If there is no belt, it is a direct-drive pump. Remove water lines, and take out the old pump. Replace with a new pump, reattach water lines, and reattach the belt, if necessary. Turn on the water, and check for leaks.

Good Luck and thanks for using fixya.

The leak could be from:

• the pump
• one of the hoses that attaches to the pump system

It is likely to be the pump. However, to verify where the leak is coming from do the following:

1. Make sure the washer is empty of excess water. (Run the Spin cycle, if not sure.)
2. Unplug the washer.
3. Turn off the hot and cold water supply taps.
4. Disconnect the hot and cold water supply lines.
5. Pull the washer away from the wall a couple feet.
6. Have a helper tip the washer back toward the wall and hold it up securely for you!
7. Get down on the floor with a flashlight and look up underneath the washer for the pump. It will have a small fan blade as well as wiring and water tubing going to it.
8. If you see signs of rust or water drops on the pump, the pump impeller shaft seal is probably leaking. Order a new pump and install it. It takes no tools and about 20 minutes as follows...

1. Get a roll of paper towels.
2. Make sure the washer is empty as above.
3. Unplug the washer.
4. Turn off hot and cold taps.
5. Disconnect hot and cold supply lines.
6. Pull washer away from the wall a foot or two.
7. Tip the washer back toward the wall.
8. Have a strong, reliable helper hold the washer in that position -- firmly against the wall.
9. Get down on the floor. Lie on your back and put your head and arm under the washer (that's why you need a good helper!).
10. Unplug the electrical wiring to the pump. (The GWL11 has 2 wiring connectors.)
11. Slide a shallow plastic dishpan under the pump to catch any water.
12. Find and bend back slightly (don't break it!) the plastic retaining latch that holds the pump in place.
13. Rotate the pump counter-clockwise about 60 degrees, until it comes free.
14. Note the angle/position of the pump as you pull it free. This is the same angle/position you'll use when you put in the new one.
15. Have your helper clean up any excess water that ran onto the floor.
16. Install the new pump.
17. Have your helper lower the washer to the floor.
18. Reconnect the washer to the hot and cold water supplies.
19. Open the hot and cold taps.
20. Plug in the washer.
21. Test the washer with no clothes in it.

BTW - Cleaning all dust out from under the washer a couple times a year should help prevent pump squealing and leaking in the future.

check the pump or drain pipe,these are the usual suspects

Hi and welcome to FixYa!
Some things to check- Start with the water pump underneath the machine in the right-front of the unit. Look for signs of rust or leakage, that would be the most likely cause. Also check the operation of the diverter valve, inspect it to make sure there is not something like a lint ball or small object caught in the flapper; this can allow water to seep out of the diverter when it is supposed to be sealed in the spin or drain cycles and this seepage will get on the tub's rim as it spins and cause a leak on the floor. This kind of leak will cause water to appear as if it is leaking between the top and the cabinet.

Word of caution- the water pump is electric, and if you allow this leaking to continue, it can actually short out boh the water pump as well as the machine control.

If afer you solve the issue, if you find that I have accurately described the problem, a FIXYA rating is greatly appreciated. Thanks!