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Posted on Apr 17, 2017
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Whirlpool side by side with ice maker dispenser not working

I have whirlpool side by side with ice maker mod#ED5VHEXTB01. The ice maker door dispenser does not give ice upon request. On the times it does not, if I giggle the flap that covers the hole or close the flap all the way then it will work for that dispensing. It may or may not work for the next dispensing. Ice builds up in the freezer near the door area of the flap were ice comes out of the door. Are there springs or some sort of mechanical system that resets and readies the ice door dispensing system and keeps the flap in the closed position thus eliminating the ice build up in the freezer?

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  • Official Brand Answer 408 Answers
  • Posted on Apr 18, 2017
Whirlpool
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Hello, we are sorry to hear that you are experiencing this problem. We would suggest checking the ice chute to make sure that there is no ice lodged in the way of the flap. If the issue persist we would suggest having a certified technician out to look at the Refrigerator. If you would like further assistance you can send your name, phone number, address, model/serial of the appliance and the date on which you purchased the Refrigerator to [email protected]. Thank you.

1 Related Answer

Anonymous

  • 1122 Answers
  • Posted on Apr 14, 2009

SOURCE: Ice Dispenser flap not closing

the front panel should just pop off,but you want to look at the solinardmthat is most likey what need replaced,let me know if it is rusted in the open position-mike

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