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Are you out of soap? Does the pump go freely up and down? If the pump goes down a little and then stops its probably clogged. If this is the case just get a long piece of notebook wire and slide it through the pump and it may unclog it. Really a soap pump is a very simple set-up. Suction from one end brings the soap through the tube and out the actual dispenser. Hope this was helpful:)
it is not available from Grohe but if you take it apart it is probably generic enough to be found at your local hardware store. assuming this the problem. it may just need to be tightened up a little. either way here is a link, w/an adobe file (specification sheet), regarding the specs about 1/3 down the page on the left. you can also purchase the soap dispenser here. hope this helps:)
Virtually all soap/lotion bottles have threads on the top of the bottle and are designed for initial installation only since all if them are refillable by pulling up on the pump head. Grab the bottle and twist to the right. If it will not tighten then the threads are stripped out and complet dispenser replacement is required. Grohe does not sell either the pump assembly nor the bottle separately.
Unfortunelately for you, Grohe, does not offer pump head replacement to the best of my knowledge. The entire pump/bottle therefore will have to be purchased. You didn't mention what finish you had so if you plan to stay where you are for a long time I would suggest you look at the Rohl soap dispensers as an alternative. Their warranty is for 10 years and you can run a 3/8" I.D. vinyl tubing from the pump down to any size jug of soap you want under the sink and never have to refill it again from above. The finish might not be a match however.
You may be using too thick of a liquid in it palmolive is the worst to use in soap dispensers flush the head out with water if you remove the tube from it be careful alot of them have a ballbearing or spring inside or the unit is worn
You can fill these 2 ways.You can pull out pump from top,at sink , and squeeze soap in .Or you can unscrew bottle from under sink and fill, I'm thinking that your bottle is loose under sink, or the plastic neck has a hairline crack. Im not real clear on where the soap is comming from.Thankyou.
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