Camera appears to be frozen. No function working. Can turn on , not off, no function is op erating. Is there anyway to reset the camera? A friend? used it and changed the red eye and zoom to take a really close, close up. Help !!!
SOURCE: Lens error
It definitely does sound like one of a few things:
Any of these symptoms is most likely going to be accompanied by a grinding sound. Especially if the gears are somehow stripped. The "puttering" sound be a description that would fit the sound a motor or servo makes when it's trying to cycle itself over but is failing. (Much like a car that is trying to start up, but just won't turn over?) That would definitely be an indication of a motor going bad in the camera.
Either way, this is something you're definitely going to have to refer to Canon's technical support on. If your camera is still under warranty, you're going to have to get them to replace it or at the very least SERVICE it.
I myself will ALWAYS insist on REPLACEMENT. One might argue that the terms of the limited warranty state that they reserve the right to either replace or service the device...
...but TRUE customer service tells a different story. I have NEVER had anything serviced. I have always had replacements. Either I've INSISTED on it or they've just been smart and not even made it an issue by making it their procedure. I get a brand spankin' new device and THEY get a happy customer.
Always keep in mind how much you spent on their product and ENGRAIN that into their heads.
Here's the deal...
If you ARE out of warranty, get around that by telling them that you DID buy it within the last 9 months and that you do NOT have proof of purcahse. If they insist on asking for it, then humor them and "try" to look for it and once again inform them that you do NOT have it.
They can't really dispute the warranty at that point if they can't prove that you DIDN'T buy it within the last 9 months.
I hate to work the system like that... But I paid $400 for mine. I'll be damned if I'm going to be out the money for it! Am I right?
Anyway... That is the best advice I can give you, unfortunately.
Call them as soon as you can! Get it replaced!
If you think that you can keep yourself together and composed well enough to play the system... Contact Canon's tech support and see what you can accomplish.
Remember... It's not as if you're going to get in any trouble. The worst they can do is refuse you. You have NOTHING to lose but the money you spent on the camera!
Here is their support info.
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For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
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Good luck with this. Let us know what comes of it. :)
Cyryl
SOURCE: Computer cannot detect Camera
I had the same problem and went to Canon's website and upgraded to the most recent version 6.1 of Zoombrowser EX. It started working immediately. If it doesn't work then uninstall the software, make sure it doesn't show up in device manager then reinstall the original software. Plug in the camera and see if you get the error. If so reinstall the most recent version and I'll bet it works
SOURCE: Canon PowerShot G2 buttons don't work
You have a bad button board . This is a single board with a series of small button switches that control all these functions. Most repair shop will charge around 75.00 to fix.
SOURCE: Canon S5 IS - problem with the LCD monitor in the closed posit
The LCD hinge defected.
Here is a guide to show you how to replace it.
How to fix an intermittent display LCD on Canon PowerShot S5IS
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